Arrival: We arrived a day early this year to relax and spend some time in San Juan ahead of the cruise. Booked a room at the San Juan Marriott Resort & Stellaris Casino. Nice hotel and room. Only a short taxi ride to the Pan American pier.

Embarkation: Embarkation began at 2:00pm but it is recommended to arrive after 3:00pm to avoid the lines. We arrived shortly after 3:00pm and although the line-ups were slightly longer than last year we were in our room within 35 - 40 minutes. Overall, Princess has this process down very well.

Room: We booked a mini-suite on Dolphin deck. The room was ready upon our arrival and our room steward Noel was there to greet us within 5 - 10 minutes after our arrival. The room was cleaned by noon each day and the bed turned down each evening before we retired. Towels and amenities were replenished daily. Noel was very attentive all week and was able to look after all our requests. The mini suite has lots of storage space and was well maintained. We love sitting on the balcony and relaxing during the late afternoon, watching the sail away from the ports. Read more