Not just the Americans - Brits disappointed too: Sea Princess Cruise Review by Jan
Overall Member Rating
Not just the Americans - Brits disappointed too
Destination: Western Caribbean
Embarkation went very smoothly as we just went through 'customs' at airport, where just checked documentation, and on to a waiting bus. Customs again at port, but went through quickly to the ship and were soon reunited with our luggage in our cabin. Cabin was adequate with a balcony, but with doors open, had quite a nasty smell of sewage. Learnt to keep them closed!! Sewage smell also in corridor and on top deck of ship throughout the cruise. Heard this was something that was ongoing for years. Hoped that with refit it had been elevated.
Having cruised with Celebrity we had high expectations, as had been told that Princess was even better. Very disappointed with the shows as had expected West End quality and more like East End Working Mens Clubs. Comedians More were dire! Our children's school productions were better.
Also disappointed with the food. It was good, but the selection was lacking in the main dining room and the service was very disappointing. However the selection of food in Horizon was good and catered for most people. We too were overlooked on many occasions as the staff seemed to avoid making eye contact with customers. In the bar we sat for over 30 minutes waiting to be served and eventually had to go to the bar ourselves and fetch a drink. We would not have minded if the bar had been busy, but it was almost empty with more waiters wandering around than customers. However, room service was excellent, and we made the most of this by ordering breakfast and afternoon tea on most days so we could sit on our balcony and just enjoy the peace and tranquility.
Islands that we visited were lovely. On the whole we did our own thing and had a fantastic time, but on the occasions we went with the ship's tours, they too were excellent.
On the whole I wish the Americans would stop knocking the ship because it was geared towards the Brits. It certainly was not up to the standard we would expect, and I am sure it was more down to cost cutting. The reason the shows were empty was because they were repeated and were bad enough the first time round, so why should people put themselves through it for a second time.
I would certainly rethink going with Princess again. If that is what an American line thinks is suitable for the British, they can think again. We too want better quality of entertainment, service and food selection and much less use of the tannoy system and football blaring out on MUTS during the afternoon. We want to relax and be spoilt - very much in the same way as the Americans. Less
Cabin review: B
Our cabin was ample for what we needed. It was on Baja deck with a balcony. The bathroom reminded us of our caravan's with not much room. However the stories of the clingy curtain did not come true as the shower was more than adequate - just the position of the loo meant you had little space to contemplate!!!! We were near the stern of the ship and not too far from the lifts. Generally it was quiet but we did have some problems with children running up and down the corridor screaming on a couple of nights at around 3.00 in the morning! Generally we were happy with our cabin and our cabin staff, and loved to have breakfast on our balcony each morning and afternoon tea in the afternoon. We were concerned that there were no facilities to make tea, but by the time you had ordered it and it arrived, you could not have made it yourself. Excellent room service.
Port and Shore Excursions
Wished we had had more time to look at the island from the inside.
We got back about 2.00 and had a quick freshen up and then took a taxis tour around the island. We were not impressed with the west touristy side, but loved the east side with all the rolling waves and seeing the people for who they are. Really enjoyed this day.
Could probably have done this much cheaper from the port, but they really looked after us. However the boat was more cramped than the ones that I have privately organised, and the transport back from the boat left us all a little concerned as to where we were going to end up. However, everything sorted itself out in the end.
A lovely town if you like shopping!
Other people had wonderful experiences of the island, but we really did not seem to see past all the hoards of people.
In the afternoon the tour took us on to a catermaran and we sailed and snorkled. The beach where they took us to snorkle off was very steep and the waves kept knocking us over. I think they would have been better to snorkle off the boat itself. However, the crew were lovely and we all had a great time.