Carnival Liberty Cruise Review by malish38: Neither Good Nor Bad
Overall Member Rating
Neither Good Nor Bad
Destination: Western Caribbean
Embarkation. Drove to port, the embarkation process was slow with long lines. took 1hr 20min to get on board. Carnival now uses a self check in process with kiosks. Very pedantic and impersonal. We were told our cabin wasn't ready at 2pm despite a posted cabin availability time of 1.30. No big deal we wandered the ship By or 3pm return cabin was made up with our checked bags sitting outside the door. Rum Runners in the bags were undisturbed.
Ship. First impression was typical Carnival glitz, and a clean well maintained ship. Promenade on Deck 5 is the night time hub, spoilt somewhat by multiple very obtrusive photo stations from about 5 to 8 pm which cause congestion.Main pool area horrible terraced layout with tiny pool. Very congested on sea days, didn't like big screen, made it feel like a stadium. Aft pool unattractive but generally quiet, lousy bar service at both pool bars, very disinterested bar staff.
Dining. Breakfast, we use room service, good menu More (continental breakfast) always on time, terrible coffee. We bring our own though coffe makers are on Carnival's banned list. Lunch. Dining room lunch good food and service though same menu both days we ate there. Lido buffet, crowded pushy customers and uninspired food except upstairs in the Fish and chips area where the food was freshly cooked and tasty. Dinner. Silver dining room early seating, friendly waiters and good service, Very friendly maitre'd named Omar. Food good /fair.
Cabin. Deck 6 port side, comfortable cabin, plenty of closet space for 2, small but usable balcony. Room steward didn't introduce himself though he did a good job Cabin is above the deck 5 Karaoke stage so a bit loud in the evenings though not a bother. They turned the water off on deck 6 for 6 hours on 2 separate mornings. Very annoying and a very negative response from Guest Services and no response to a letter to the Hotel director.
Entertainment. We walked out of two production shows, not very good. while it was nice to have live music playing all over the ship, with a couple of exceptions the performers were a bit uneven. Rock band on 60's/70's night was awful. Piano band was entertaining with excellent bar service. Bar service other than at the pool bars was attentive and friendly. Carnival veteran Tommy at the Paparazzi bar makes excellent martinis but beware, he pours heavy.
Ports. We've been to them all several times so no surprises. We took a morning cab to a beach resort in Cozumel, for inexpensive food and drinks with friendly service, shady tables and free beach loungers. By contrast on Seven Mile beach on Grand Cayman it seemed as if everything was over priced, first time we've ever paid more for beverages ashore than on board the ship.
Disembarkation was efficient and unhurried.
Our cruise was fun, but lacked something.The food was pretty good, entertainment so-so. Sadly the crew on Carnival Liberty seemed unhappy and with some notable exceptions the service was unenthusiastic, way below what we've experienced on previous Carnival ships. Guest Services response to our complaint about the plumbing issues was completely unacceptable. Our maitre'd Omar summed it up very well. Service is all about ratio's. Carnival Liberty's passenger - crew ratio is 3 to 1 compared with around 1.7 to 1 on Celebrity's Century, our all time favorite ship. So thanks for the advice Omar, and by the way Carnival. we won't be back So Less
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Cabin review: 8A6438 Balcony
Cabin 4638. Directly above Karaoke so probably not good for light sleepers. Small but useable bacony, roomy comfortable comfortable cabin. Plumbing maintenance two seperate days on deck 6 meant no water from 8am to 2pm for 2 of the 3 port days. Very negative responce to complaints to Guest Services.Read All Balcony (8A) Reviews >>
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