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Thomson Dream Cruise Review by Shebelle: THOMSON NIGHTMARE


Shebelle
1 Review
0 Post

Member Rating

Cabin Not Rated
Dining 3.0
Embarkation 1.0
Enrichment Activities 2.0
Entertainment 2.0
Family & Children Not Rated
Fitness & Recreation 3.0
Public Rooms 2.0
Rates 3.0
Service 3.0
Shore Excursions 3.0
Value for Money 3.0

THOMSON NIGHTMARE

Sail Date: April 2010
Destination: Europe - Western Mediterranean
Embarkation: Other

Firstly we spent over an hour sitting on the coach at the port waiting to check-in. Then on disembarking from the coach were led into the check-in area where we stood in line for over an hour waiting to check in. No welcome drink and only a few tables (where I parked my mother who is in her eighties) until I got to the front of the queue. Then we were led into another shed to identify our luggage before proceeding on to the boat.

We had an inside standard cabin which was roomy but the first night was like sleeping in a sauna because the thermostat didn't work. Went the next day to complain about the heat and sure enough someone did arrive later that morning to fix the problem. Only thing is from the second night owards the cabin was like a fridge, complained again but nothing was done.

Television also didn't come on until the last two nights of the cruise and we had no hot water, on the last night resorted to having cold shower.

Only two restaurants open, More the Andromeda (24 hr buffet) and the Orion (Waiter Service). We ate in the Andromeda and on our first visit we picked up an oval plastic tray and I thought this was the tray, but no you had to eat off this! Only had cups in the morning, the rest of the day you had blue or green plastic mugs which were awful.

I have been on all the Thomson Cruise Ships ie Celebration, Spirit, Destiny and Emerald and found this to be my worse experience.

Passengers should not have been allowed on until the ship was ready. Certainly not a 5 star ship, would give it only 3 stars. Less


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Port and Shore Excursions


Have been to Barcelona a number of times and love the place. Port Buses usually drop you at the Christopher Columbus Statue at the bottom of Las Ramblas and then a nice stroll up to Playa de Catalunya. There is an indoor market on the left hand side about half way up which is well worth a visit or cut in along one of the narrow streets on the right and you will end up at the Cathedral. At the top of the Ramblas on the right hand side you will see Cortes de Ingles department store, outside there is a tour bus stop. You can hop on and off for 22Euro, there are three lines, red, blue and green. These buses will take you to all the major attractions including the Sagradia de Familia, which is due to be finished in about 26 years time.


Very pretty port, although you have to get tenders ashore (Thomson use lifeboats which are no good for elderly passengers).

You can get trips to Nice and Monte Carlo.

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