If you're looking for a standard American cruise, this probably isn't the venue for you. However, if your style is more refined and mannerly, don't overlook the MSC line.
The ship is beautifully appointed and definitely the most immaculate ship on which I've ever cruised. The staff is there when you need them but not in your face all the time, fawning all over you or soliciting you for drinks. It was a pleasure to enjoy the entertainment and shows without having interruptions by waiters. We needed extra pillows and they were produced immediately. Room service always arrived precisely on time.
Shows were good but we were most impressed with the classical slant on shipboard entertainment. Opera in the afternoon, Angelica, the pianist, and the classical trio were some of our favorites. The acrobats were amazing, as was Mimma, the female vocalist.
Food was good but certainly not the best we've ever had on a cruise. However, we had a wonderful time at dinner each night, as we were seated with 3 other compatible couples who were about our age (mid 50's, early 60's). Whether this was coincidence or not, I don't know. But considering there were many older people on the cruise, probably because of the itinerary, we felt we were very lucky to be seated with people our own age and with similar interests.
Public restrooms on board are hard to find so just be prepared for that.
Embarkation was a breeze. Our balcony was lovely. And best of all, MSC is experimenting with unique itineraries, not just the standard ports out of Ft. Lauderdale. I hope they continue to do so as this experiment to Bermuda proved to be very popular, particularly with Floridians.