My past experience on MSC Lirica was awesome. It was more personalized versus MSC Poesia. MSC Poesia has some changes to make even though we still had a great cruise.
Embarkation was a pain in the neck, the new health forms create unnecessary waiting times. The staff providing the forms and directing you where to go are very rude. Thankfully they did not work on the ship and you never saw them again.
Once on board, we had a wonderful cabin. Don't over pack, there is not a lot of storage. We had a cat 11 balcony. It was awesome. Cabin Steward was great and always went above and beyond for us.