Embark was the best we've encountered. On the ship and straight to our room in less than an hour. Luggage arrived shortly thereafter. Spent the afternoon having lunch at the buffet and exploring the ship but was disappointed with the music on board especially when the first tune the band plays is desperado and we're headed to the Carib. In fact, never heard any Carib. music all week long on the ship.
Highlight of the cruise had to be the day at Roatan. Best beach of the week, Carib. music, good food and spent some time with some of the crew who apparently had some time off. Fun day.
Disappointed in Princess Cays. Not nearly as good as Half Moon Cay. Rocky beach and not enuf chairs. Picnic was poorly organized and food was mediocore at best. Carnival knows how to do this best.
Princess needs to start enforcing their rules on the ship. Signs say no jumping or diving in the pool but it goes on all day and I observed several older cruisers who would not go in the water because of this and actually got up and left the area after complaining and nothing was done about it. Signs also say no reserving deck chairs but it starts as early as 7 AM. One person brings 5 towels and books and puts them on five chairs that never get used til11 or 12noon. Lots of people waking around looking for seats. Same thing on MUTS. Promenade deck was being used by Joggers which caused many folks not to stay on the deck.
Basketball court and Mini-golf were a disaster. BB court was falling apart, there were days when there was 4 balls at the BB court and all not inflated.
Our room B323 was well maintained but very small compared to what we have been used to with Carnival. Steaward did a good job except he forgot shower towels one day and seemed to rush us out around 8AM on Saturday AM.
Food was as good as we've experienced on other ships and the wait staff was excellant. We were on the 6PM dining and got to know our waiters which made for an enjoyable meal. Most of the staff on the rest of the ship were very friendly and the service throughout was excellant.
We were disappointed in the entertainment. The shows did not seem to be up to the same level as other shows we've seen and the Cruise Director was one of the worst we've encountered. I felt like he was in a hurry to get off the stage like maybe he didn't want to be there and wasn't that funny.
To summarize....The Crown is a beautiful ship, service is outstanding, Crew is very friendly but we are headed back to Carnival for a week of fun.