I took a spring break cruise in March with my three teenagers. They are experienced cruisers; I am not. I listened to their feedback on room size and location and tried to match their requirements with my needs. We got a deal on a veranda suite room. The proximity to the Neptune lounge was a plus.
Stateroom and Staff: clean, spacious room with enough room for all of us and our "stuff". Loved the veranda, and being able to have private space to get away to. Room stewards were outstanding. We followed the suggestion of a cruise ship friend/employee, and brought along a bag of chocolate candy. We placed a handful of candies on our pillows in the morning, along with a note of thanks for the room stewards. They were thrilled with their suprises. It was an inexpensive way to show appreciation for keeping the ice bucket filled, and extra towels in the bathroom. We had a chance to meet the Captain a couple of times, and enjoyed his sense of humor. I didn't expect him to be so young. His reply " Not all ship Captains look like Father Christmas!". JT our Cruise Director was a true professional. We wondered if he ever had "down" time?
Food: great eats in the Neptune lounge and at the Pinnacle grill. The cappucino/latte machine in the lounge made my day. We had early dining each day, which gave us the evening free to be with friends or see the show. Lido grill was always crowded, and lines were everywhere at mealtime.
Kid activities: We were at the beginning of the spring break time, with only 100 kids under 18 on board. The activities for the teenagers over 13 were good. I didn't worry about where they were in the evening, and they didn't seem to get bored. They had a prom one evening, counted the number of stairs in the staircases leading to the Loft, etc.
Entertainment: The biggest surprise was the Indonesian crew review. It gave all of us an opportunity to take in some of their culture and customs. We loved it.
Negatives: The spa is expensive, even with discounted pricing towards the end of the week. I didn't appreciate the follow up phone calls, urging me to sign up for more treatments. Our waiter called us the evening before the customer satisfaction survey was to be turned in, and asked us to grade his service as a "9". Awkward.
Disembarcation took forever. Non-compliant passengers who had not settled their accounts or tried to avoid Immigration slowed things down. The lines to get off the ship seems to go on forever. Not a great way to end our vacation.