We were also on this tour with rglcruise and found no problems with the NCL Sun. We haven't been on NCL since 2001 and after reading CC comments we weren't expecting much; however, we were pleasently surprised with service, food, entertainment and activities. Everyone is entitled to their own opinions!! We booked flights and hotel in B.A. through NCL and it all went very smoothly from embarkment to disembarkment.
Our biggest issue was with the buffet breakfast which was very hectic especially when people had early tours and were trying to get food before the buffet opened. We found the area across from the buffet (Pacific Heights and Sports Bar) areas much calmer and quieter and staff tried to send people over to these locations but most refused because they wanted to be closer to the food!! In the Pacific Heights, fresh waffles were made each morning which were very good with hot fruit as a topping. We didn't use the buffet unless we had to and preferred breakfast and lunch in the dining room. We had all dinners in the Main dining rooms except for one night when we went to the Italian Restaurant. This was very good. We found that coffee/tea was not served with the dessert most of the time even in this specialty restaurant.
We did all independent tours found on the internet with other cc members: Puerto Montt - GV Tours with Annie. Except for the cloudy day we saw some wonderful scenery and had a lunch at a local restaurant with wine. Puerto Chacabuco - Anne Hedderman tour took us to wonderful scenery on a partly rainy day and lunch at a "compo" with roasted lamb or empanadas. Punta Arenas - Turismo Aonikenk to Fuerte Bulnes and Puerto del Hambre. At scenic overview of the town we saw a beautiful rainbow stretching from the port into the water that lasted for hours. This was also a partly cloudy and windy day. Ushuaia - We toured with Mario Miraglia for scenic ride into the mountains, city tour and to the"end of the world train." The tall ships were in port to celebrate the 200th anniversary of Argentina's independence and made an impressive sight with the NCL Sun at the same dock. This was also a cloudy, partly rainy day. Port Stanley, Falklands - Patrick Watts tour with a caravan of 4x4's to the battles fields, lighthouse and Gypsy Cove to see the Magellan penguins. This was our first warm and sunny day since leaving Valparaiso! Puerto Madryn - Forasterio Tours with Martin to Punto Tombo to see Magellan penguins "up close and personal." Amazing tour! Sunny and warm! Montevideo- Ricardo Wall tours with Jerry. Tour started at Bouza Winery and then a city tour to different neighborhoods. We saw a lot of this city. This was also caravan style on a warm and sunny day. Buenos Aires - We had transfers to Marriott Hotel through the cruise line. The bus ride consisted of a tour of B.A. before checking into the hotel which we didn't expect. What a nice surprise!! We saw all the tourist spots from Recoleta Cemetery in the north to the southern area of La Boca and Caminito and everything in between. We never did the "on and off" tour bus because we saw everything on this tour. Also attended a Tango show with dinner and took a riverboat trip of the Tigre Delta. Both of these tours were booked at the hotel. We found these tours to be a lot less than what the ship was offering as post cruise tours. Weather in B.A. was warm and sunny.
All in all we had a great cruise with NCL Sun with interesting ports of call, wonderful scenery, glaciers, and calm seas and touring and meeting some wondeful cc members.