Disappointed First Time HAL cruiser: Noordam Cruise Review by blu711eyes
Overall Member Rating
Disappointed First Time HAL cruiser
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
In the dining room...the second night they ran out of prime rib. Thin slices of well done meat was brought to our table with an apology from our waiter. My brother requested horseradish three times and never got it. Baked potatoes were so cold butter wouldn't melt. The waiter advised us that he was sorry about the meal but that the kitchen had no more prime rib left. We sent it back. Desserts were brought to the table but coffee never seemed to make it at the same time. When we received the coffee, it was ice cold or only half a cup. Seeing that we were upset, the Maitre'D came over and promised us prime rib on the night of our choice. We accepted the offer. A birthday cake was ordered for my husband not once, but twice and was never received. My cousin asked that it be delivered to our stateroom seeing that it was never going to make it to the dining room...that didn't happen either. Two of us did not eat meat or shellfish. The dinner choices were extremely limited. Hardly any chicken dishes were offered. If we felt we could do better in Lido..think again,. Same menu with the exception of a salad bar, pasta, pizza and ice cream. Not quite the meal we were looking for. In addition, the ice cream was awful, the server was nasty and seemed like he didn't want to be bothered by anyone. My husband asked if we were inconveniencing him by asking him what flavor the no sugar ice cream was as this was never posted. Apparently the ship served soft serve ice cream but we wouldn't know. Out of eight of us, no one had any. When we asked for some we were told there was none. The entertainment was good. Thank goodness as there was a major lack of stage props other than an LCD screen. After the ten o'clock show, you might as well go to sleep as there is nothing else going on except the casino. The dessert extravaganza was pretty but too bad the desserts tasted awful. There were kids on the cruise that were caught vandalizing the ship. These must of been the same ones that enjoyed getting on and off the elevators pushing all the buttons to stop at each and every floor. The captain made an announcement that an increase in security would be in effect. Our last dinner was in the Pinnacle. We were ready to pay additional for a good hot meal. Too bad thats not what we got. Steak was sent back "tasteless". Veggies were cold. Dinner was 3 hours long. Too long..we missed the last show. At this point, we are pretty sure we do not want to cruise HAL again, and we certainly wouldn't recommend it. Sorry. Less
Cabin review: D Large Ocean-View Stateroom
Not enough space for clothes. Poor lighting, drawerd underbed were stuffed with what looke like "PRE-MADE" animal towels and blankets.Read All Large Ocean-View Stateroom (D) Reviews >>
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