Embarkation was simple enough and our room was ready by the time we got on around 1PM. We carried on most of our bags except for one so we could change, have a drink, then explore the ship. The Ruby was a beautiful boat, the design and finish was excellent. For a boat that is about 2 years old though, it is showing a lot of wear and tear. The main thing I noticed was the hallways were banged up and often dented. Probably from baggage, but still very surprising to see that.
Food: The food was ok. As others have mentioned, the buffet is poorly designed and the layout leads to people walking all over the place. The food on some days was very good, but on others was poor. It was hit or miss. Same with the food in the dining rooms. Some days our meals were good, on other says the selection wasn't very good and the food was just ok. We did try Sabatini's one night and that was definitely one of our favorites!
Employees: Again a mixed review here. Some employees really went out of their way to help you, others couldn't give a darn. Our room steward was nice, but we've had better on Carnival and Norwegian. Waiters at DaVinci and Michelangelo were the same. Some were very pleasant, others would make things very difficult, especially when asking nicely for a substitution. The bartenders were all very nice, especially the ones in the casino.