Our flight into LA was smooth and ZIPPY shuttle service was calling us before we landed and met us right out of baggage claim. Our driver Glen was pleasant - offered us water and made the trip to San Pedro smooth and easy. (We pre-booked and paid for the roundtrip service in advance).
We arrived at the Pier and were escorted to check-in for handicap (I had a transport chair due to a bum foot) and check in took only a matter of minutes. Others said they waited in lines for 90 minutes and longer. We walked on to the ship and everyone huddled around trying to figure out where to go as no one greeted us. We found our way to the main dining room for lunch and were promptly served, club sandwich for the grandaughter, salad for me and ribs for the hubby. After lunch we went to check out our balcony room on deck 10. The room was smaller then what we have had on other cruise lines and the bed took up the majority of the room. The bathroom was very nice with a separate shower, sink area and toilet with a sliding door. The third bed was a very small sofa that fit one large person or two small people during the day. The cushions folded down at night to make the little bed right next to the big bed so their was no room in between them. My granddaughter complained that the bed was rock hard and not big enough for her. The main bed was very firm as well. We were amazed that we found places to store all of our belongings but the room has lots of storage space if you look for it. I highly recommend the over the door shoe organizer for little items. 3 people could not sit on the balcony but it fit 2 comfortably and it was very nice to have the fresh air. Balcony rooms have a small coffee pot that was great for my morning fix. There is no TV guide in your room or a menu on the 13" TV to tell you what is showing - repeats of one movie a day over and over again, CNN and NCL channels. I was very glad I brought my lap top and DVD's.
We could not find a quite spot to read on board since they moved the library and internet cafe to deck 9. (Hope this is temporary) The library was very small and noisy above an open atrium with piano music below.
The sofa bed was too small and way too hard for the third person, plus it was right next to the big bed so you couldn't move to get to the balcony once it was open. Bathrooms were great but we would have liked to have the extra room elsewhere. Storage was ample. Balcony for 2 is fine but does not accomdate a third person.