We are a group of 6 from Canada (DH, DD, 2 nieces and a brother-in-law). We have cruised with RCL, Princess, Disney, a few times with Carnival. We do about 2 cruises/year. We arrived the day before in FLL and took Quality Limo Services transfer (very patient and courteous customer service)from FFL airport to Miami Marriott Biscayne Bay. Nice hotel, well located.

Now, here comes the 1st bad thing: I booked with Priceline in December and paid already. By the time I came home, and checked my credit card statement on line, there is a second charge for the same stay on my Visa.I called their service center and they can't see what charge I am talking about. I sent a fax of the statement, they should get back to me in a few days. I'll keep you posted. So, beware... always check your credit card charges when you get home. You never know what kind of mistake will appear...

The next morning, we took a taxi to POM at 10:30 AM. The embarkation process itself is fast and painless, I did my check-in online and filled all the forms. Then, here comes the 2nd bad thing: instead of getting on the ship as soon as the check-in is finished, you go to a waiting room. There are maybe 50 chairs for 200-300 peoples. As we waited, and waited, and waited.... there are more and more peoples coming in this room.Now there are more than 500. People are starting to sit on the floor and get bored since there is absolutely nothing to do here. Nobody came to tell us what is going on.The few uniformed attendant were very rude when anyone came up to ask questions. We waited for almost 2 hours, by the time they let us board the ship , it was close to 13:30. never got an explanation for the delay. Very bad first impression for new cruisers. Read more