Ever since living in the Northeast for the past 10 years, we have decided to take our big family vacation during Winter Break in February. We have been purchasing 2 cabins in order to accommodate myself, my husband, and our two boys. In my lifetime, I have NEVER experienced such a disheartening trip as this one on Voyager of the Seas, February 14, 2010! I agree with many of the other reviews, NEVER again!

I especially chuckled at the remarks made by 1stCruiser80, I totally agree, we were there!!!

However, we were not there until Tuesday, meeting the ship in Cozumel, thus making our trip a 5-night cruise. After countless agonizing hours of trying to find a flight, because of snow in Atlanta, we were able to arrange a flight into Cozumel, with the help of Delta Airlines, doing their very best to get us to Houston on Monday, and then onto Cozumel early Tuesday morning. The shocker came when we finally arrived at the Pier, and we were stopped, not once, but three times, by Security and by RCI representatives, as all of our names were not on the registry. Anyone can imagine our embarrassment as we are lugging our baggage ourselves down the Pier, only to be shoved aside rudely at each checkpoint, and asked to please get our luggage out of the way, by both Mexican Security and Royal Caribbean! I was dumbfounded, as I had verified prior, with three different members of Royal Caribbean Personnel at their Executive Offices, that the ship would most definitely be expecting us, our family of 2 cabins! This went on for quite sometime, eliminating any hopes of seeing Cozumel, so as it turned out, my family had ONE port of call, that being the southern tip of Grand Cayman. We were not able to enjoy Cozumel, and we never saw Jamaica. Read more