Carnival Triumph Review

3.5 / 5.0
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Worse Cruise Ever

Review for the Western Caribbean Cruise on Carnival Triumph
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pennyplace
First Time Cruiser • Age 50s

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Sail Date: Feb 2010

This was our third cruise(other cruise lines used before). 8 hrs after getting on the ship my husband got food poisoning. The third night when he was feeling better we went to the London Dining room for dinner, dinner was great got treated like royalty. Then the next day the same food was being served on the lunch buffet. Very disturbing that they would reuse fish like that. We were traveling with 3 children from 11 to 14, its frustrating that the amenities they had were broke down the whole trip or constantly being shut down. The water slide worked 2 hrs. out of 6 days. The golf simulator was not working the whole trip. They kept shutting down the pools and whirlpools for either cleaning or maintenance while at port the only nice days we had. There was two time during busy hours one side of the elevators were shut down for repair, and either wait forever for one or take the stairs. Every day we went to breakfast to hear construction and a sander blaring in your ear(they were fixing things) why not do it at night when no one is around. I had an inside stateroom. Not bad in size but the beds were very hard and the pillows were puffy. Didn't get more then 3-4 hrs sleep. I would not recommend this ship or cruise line to anyone. I have tried to contact Carnival guest services only to get automated responses. They obviously do not care about customer service and this is probably why they have a policy of absolutely no refunds. They know their cruise line is not good and don't want to hve to deal with customer complaints. The one thing I did read in another review was about refusing the gratuity charge and I did so on the fourth day. When we went for dinner that evening it was like they knew what we did. We did not get the same treatment as the first time. And this was suppose to be a family ship, then why was there constant vomit on the decks left uncleaned. I saw this at least 3 times. I will say this my 11 yr. old really liked the carnival camp. Nothing spectaculal but it kept her busy seeing how she could not enjoy the pool, golf or the other things not working. I would not recommend this ship to anyone. The staff was great its not their fault the ship is not run properly.

Cabin Review

Cabin sta

staeroom was roomy, the beds were awful and the pillows were not good. The bathroom was plenty big. The closets were big enough. Wish the TVs were higher. Not to bad for the cheapest rooms. Just need to replace the mattresses so people can sleep.

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