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Norwegian Jade Cruise Review by Wanderlust 50: Exceeded our expectations but we had a Penthouse Suite


Wanderlust 50
1 Review
Member Since 2010
4 Posts

Member Rating

Cabin 5.0
Dining 4.0
Embarkation 5.0
Enrichment Activities 2.0
Entertainment 3.0
Family & Children Not Rated
Fitness & Recreation 3.0
Public Rooms 3.0
Rates 3.0
Service 4.0
Shore Excursions 2.0
Value for Money 5.0

Compare Prices on Norwegian Jade Europe - Eastern Mediterranean Cruises

Exceeded our expectations but we had a Penthouse Suite

Sail Date: February 2010
Destination: Europe - Eastern Mediterranean
Embarkation: Barcelona

I'll start by saying that we had an amazing experience on the Jade. I think part of that is due to the fact that we were in a Penthouse Suite. If you can afford the updrade to a Suite, go for it. The extra benefits are wonderful. We never once stood in a line up, which I think is often the biggest complaint from passengers. We also had a butler and a concierage. I can't say that we used them much but when we needed something, they came in handy.

The best part of the suite is that you can go to Cagney's for breakfast or lunch. No line ups and the food was good. Plus it was quiet there and made for a peaceful and relaxing dining experience.

I had read many negative reports about the food so was not expecting much but have to say overall most of our meals were good. We only ate the the Pacific Grand dining room 3 times and never did make it to the Alizar. Our favorite speciality dining experience was the Teppanyaki. We ate there twice and both times I had the lobster, More scallops and prawn combo...really good. We also ate twice at the Italian restaurant and have great food there too. Our big disappointment was the suchi restaurant. We ate there the first night as we are both sushi lovers and were so disappointed we never returned. The fish was excellent but the rice was like eating glue. Sushi lovers know that the rice is the secret ingredient to good sushi so if you are like us and love sushi, just order the sashimi to avoid the rice.

The entertainment was good...not Broadway good but again we didn't have high expectations. Our one disappointment was the murder mystery dinner. We had signed up with 4 other friends but when we arrived to get our instructions, we were put with another table. Not that that was so bad but the murder mystery was totally lame. It was written in 1996 and based in Hawaii. Apparently they are working on a new murder mystery and they need it. There was alot of hype about getting a booking for this dinner but I would not recommend it at all. They even said that there was a free dinner provided but being that it was in the Pacific Grand Dining Room, I wasn't sure how they justified that as being free, when there is no cost to eat there. The other 4 people were lots of fun so we enjoyed the evening but it was not what we expected.

The internet was wireless in our cabin. The cheapest package that they have is 40 cents per minute. I can't compare to other cruise lines but it seems really expensive. They had a couple of bonus plans available during our 12 nights so watch your daily programs.

Also, be aware that if you want to change currency, they charge $10USD to do this. They even wanted to charge us $10 to break a 200 Eurpo note to smaller bills. This was a blatant cash grab...shame on NCL for this!!!!!

So, the best parts of our cruise were: 1. the ports of call and 2. the new friends we met

We joined cruise critic about 45 days prior to our sailing and that was a bonus. We attended the meet and great on Day 2 and connected with lots of fun people. We also offered our cabin on the cabin call so got to see lots of different cabins.

We didn't do any of the NCL shore excursions. They were all very expensive and the thought of travelling with a group of 50 was not appealing. There small groups were so pricey that I ended up researching local tour operators and found some great tours that I booked direct. The only downside of doing this is that if you are late returning to the ship, you might miss the boat, so to speak. We did have 1 close call in Egypt when we got stuck in a huge traffic jam and arrived to the ship 10 minutes before we were supposed to be back on board. It caused a bit of stress. In the end the ship was delayed by 1.5 hours as an NCL bus was late arriving back so all that worry was for not.

We also loved the Freedom concept. I never did wear my dressy outfits, which I was happy about. It was more of a smart casual experience. I heard some people complaining that they thought people should have dressed up more but we loved the less formal atmosphere. We also loved the fact that we didn't have to eat at the same time each night and at the same table. The average age was also lower than what we expected so maybe the Freedom concept appeals to a younger clientele.

I would have liked more 'educational' type seminars offered. They are still offering napkin folding which I think could be replaced with something more interesting. How about some digital photography or more info on the ports.

Make sure to go to the Dancing with the Stars night in the Spinakker Lounge. We laughed so hard that night. It was serious competition and very entertaining! The karaoke was fun too.

On some previous departures there were lots of people sick but that didn't seem to be a problem on the Feb. 14th departure. They even allowed passengers to serve themselves from the buffets for the last few days so hopefully the norovirus (or whatever it was) that was so serious on the previous departures is now a thing of the past. There were sanitary hand washing stations set up everywhere so use them often.

Although we didn't carry on any alcohol on board we talked to many that did and it was not taken away when they boarded. I did see lots of wine being confiscated when returning from shore excursions though.

Overall, I'd say our experience was very good on NCL but again that might have been in part to the Suite we had. Alot of people felt NCL nickled and dimed them to death but other than the currency exchange charge we didn't feel like that. I will say that their shore excursions are ridiculously priced so maybe they are making up for the lower priced cabins (compared to other cruise lines). Less


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Cabin review: Norwegian Jade 11012

Cabin 11012. Penthouse Suite. We loved our cabin. It was just the 2 of us (my Mom and I) so we had tons of space. When you enter the cabin, there is a door to the left and that is the second bedroom and another bathroom with a toilet, sink and shower. If you go straight you enter the dining room, complete with a small table and 4 chairs. Next s the living room with a couch, 2 chairs and a small coffee table, plus a flat screen TV. This is where your balcony is. In the second 'room' accessed through a walkway, is the bedroom, complete with a queen bed (very, very comfortable)2 night tables, more storage, 2 night tables and another flat screen TV. The bathroom is open to the bedroom but can be closed off with a very heavy curtain. The bathroom is wonderful. There's a nice sized shower, a toilet and a soaker tub that has a huge window beside it. Plus another TV. And 2 sinks with lots of storage space. There is tons of closet space in this Suite. I think you could fit 6 in this suite although some would have to be children. The 2nd bedroom has a couch that folds out to a bed as well as a single wall bed that folds down. A few people said they found the balcony on the smallish size but for the 2 of us, it was fine. We were on Deck 11 and just off the elevators. I thought it might be noisy but we never heard any noise from the hallway or elevator area.

Port and Shore Excursions


I booked with Ramses Tours and again there were just 4 of us on this tour. A word of warning that no matter who you book with, your 2 days in Egypt will be frantic. All the tour operators promise to see all the highlights but it is almost impossible. I'd recommend cutting back on where you visit so you don't feel so rushed.

We spent an hour around Alexandria before leaving for Cairo and in hindsight that was unnecessary. Spend all your time in Cairo if possible. The pyramids were bigger and much more impressive that what we expected...but didn't have enough time there. The Egyptian Museum was also excellent but you probably need a whole day there, not just an hour or 2. We insisted that we go to the Cairo Bazaar and were very glad we did, if only for 30 minutes. It doesn't open until 1100AM and I think stays open until the wee hours of the morning. Lots of interesting stuff to buy but more impressive were all the local people. We did abit of shopping and took tons of photos.

We also did the Sound and Light Show...the 930PM show. Some that went earlier said it wasn't dark enough to get the full benefit of the lights so chose a later show. It was quite cold at 930PM (Feb 21st) so dress warm.

We also upgraded to the Mena Oberoi Hotel and loved it!!!!!! The fancier dining room (the only place that we could get a table) was excellent and reasonably priced. They had a fantastic singer as well as a whirling dervish and a belly dancer...both excellent! Couldn't believe that I got to see a whirling dervish. The Oberoi is over 100 years old and they have just completed a new wing. The new pool area just opened 3 days before we arrived. Although we didn't get to swim (or even relax around it) it was beautiful to look at from our balcony. Our room was totally soundproof too even though we faced a major street. I would stay there again in a heartbeat.

Give yourself lots of time to get back to Alexandria. We got stuck in a traffic jam so had some tense moments wondering if we'd make it back on time.

Also, be prepared to see lots of filth in Egypt. Lots of people commented that they hated Egypt because of the poverty and the kids selling stuff around the pyramids. I guess if you have never experienced this it would be shocking but isn't that the reason we travel, to see things that we wouldn't see at home???? At least by going to places like Egypt, we are supporting the local economy. If you are really appalled by 3rd world countries don't leave the ship in Egypt. For us it was a highlight and more than ever now I want to do a 2 week tour of Egypt.


We used greektaxi.com or athenstaxi.com, again booked by another cruise critic member (thanks Jimmy!!!!!)

Finally the sun came out in Athens and we had a wonderful day. We spent the morning at the Acropolis and the museum. Both were amazing. I still cannot believe the historical places we visited on the cruise. The museum was well worth wandering around, even though we got stuck in the elevator. There are security guards everywhere there and I'm sure our shrieking from the locked elevator could be heard throughout the museum!!!

We had a late lunch at the Plaka. The food was amazing. I was alittle disappointed that the shopping was so touristy at the Plaka but I guess that was to be expected.


I booked our tour here with Celsus Tours and there were just 4 of us. We had a beautiful van and a fabulous guide named Yigit. The highlight was Ephesus...totally awe struck here. Pay the extra and go see the Terrace Houses. This has to be booked in advance as they only have so many tickets per day to enter the Terrace Houses. I know many people didn't get to see the Terrace Houses so they don't know what they missed but for us it was a highlight.

We avoided the carpet factory but did go to a leather shop where they put on a fashion show for us, complete with disco balls and dimmed lighting!! Also went to pottery factory. Our friends bought some beautiful plates and bowls that they had shipped back.

Read 153 Izmir Reviews

Malta was probably the prettiest port we entered. Be sure to be on deck (or balcony) for arrival. It is also very clean and orderly. We gathered about 15 other CC members and did the Hop On Hop Off bus. That was lots of fun. Malta is very easy to do on your own as they have an excellent local bus as well. You can walk into the town of Valetta from the ship so if you don't want to make plans, just feel comfortable doing your own thing. They also had the best local beer we tried anywhere. Can't remember the name but it was good. I thought we'd do more shopping in Malta but it seemed pretty touristy but maybe we missed something. We did buy some glass pieces from Mdina Glass that are being shipped back to Canada.


We did a private shore excursion that was arranged by another cruise critic member (thanks Jimmy!!!). We got to the Forum, the Trevi Fountain (a highlight for us), had lunch in a cute little restaurant, saw the Sistine Chapel and the Vatican and got to take photos from a few different vantage points. It rained most of the day in Rome so that put a damper on our sightseeing but having a smaller group was excellent. The bigger buses had to part blocks away from the sites where as our driver dropped us off right in front.

The tour operator was Rome in Limo and they were excellent.

I heard that there were 6 or 7 passengers left behind in Italy as they missed the ship. The port is at least an hour away from Rome so be sure to calculate that time into your return to the ship.

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