When we arrived to the Tampa airport on Sunday 2/14/10 we learned that the Legend had an engine break and is delayed returning from the previous cruise. So the embarkation was being moved from 12 to 7pm+ pending further notices (with departure time moved from 4 to 10+pm correspondingly). We were asked to go through manual (no computers) registration line assembled in the airport by Mariott hotel, repeat all the information previously entered online during the FunPass creation to the representatives who were scratching it all on pieces of paper. It all looked like nobody new what was going on nor what to expect.

I called the Carnival 800-number and requested a compensation for wasting one light day out of seven, which also entails losing a day of Paid Time off at my and my wife's work, which has concrete monetary value. I was told that the message from Carnival President and Vice President was that there would be NO compensation for the delay or ports change.

We were given a cold cheap 'sandwich for lunch' to be eaten on benches around the airport and Mariott and then let go on our own until 7PM. We were tald to gather there in the airport at 7pm, rather than go to the pier, which did not make much sense. Those people who trustfully followed these directions were still at the airport at 9pm. We went directly to the pier and were able to embark at around 6:30pm, cold, tired and hungry. I cannot imagine how it would be to sit in the airport till 9pm. Read more