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Azamara Journey Cruise Review by frog millhouse

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Azamara Journey
Azamara Journey
Member Name: frog millhouse
Cruise Date: January 2010
Embarkation: Miami
Destination: Eastern Caribbean
Cabin Category:
Cabin Number:
Booking Method: Local Travel Agency
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Member Rating   3.0 out of 5+
Dining 5.0
Public Rooms 5.0
Cabins 3.0
Entertainment 1.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 1.0
Embarkation 5.0
Service 3.0
Value-for-Money 2.0
Rates 2.0
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Ship Facts: Azamara Journey Review (by Cruise Critic!) | Azamara Journey Deck Plans
An interesting but not excellent Journey
We took the 12 Night Caribbean Cruise on the Azamara Journey beginning on January 31, 2010.

Rather then write a long review, let me summarize the positives and negatives.

Positives:

1. The officers, staff, and crew were enthusiastic, professional, and accessible to the passengers. They made us feel like welcome guests. 2. The food was excellent and abundant and served by a profesional staff. The cuisine in the main dining room was actually superior to the food provided in the "upscale" Aqualina Restaurant and Prime C Restaurant. I would recommend skipping Prime C as the steak quality was fair at best. The level of service in both restaurants, however, was fine. 3. The intinerary of seven ports provided us with a full range of Caribbean islands to visit. Even though we visited these ports in seven consequitive days, we enjoyed them all.

Negatives: 1. For a ten year old vessel, the Journey was not in very good condition. There was rust, peeling paint, and other marks that showed that the ship was not getting very good maintenance. 2. The system of providing a butler (instead of a room steward) did not work out very well. The butler did have an assistant, but all this did was lead to a lack of coordination in cleaning rooms. Consequently we would find that the room was cleaned by noon and the bathroom not even mid afternoon. When we checked in on the first day, the bathroom had not been cleaned properly. Throughout the trip, these frustrations continued. I would recommend eliminating the butler and bring back a good room steward. 3. Of the total twelve days, the ship's plumbing system failed on four days; air conditioning on one day. This ties back to improper maintenance. 4. On the last full day of sailing, if guests wanted to print off airline boarding passes, they had to sign up at a significant cost for Internet services. Azamara does not provide the courtesy or service of printing these passes for you.

Summary:

Overall, this was a fine trip. Is it worth the difference between Celebrity and Azamara? I think not.


Publication Date: 02/24/10
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