This was our big family and friends cruise with 41 people booked into the cruise. Many first time and probably last time cruisers and many seasoned cruisers. This was my 5th cruise 2nd on carnival and it was fun and good but not great and not one that I would choose again for a group cruise of mixed cruisers. We had from age 8 up to age 81 on the cruise.
Food - fair not fantastic, soups were awesome, breakfast cold, service good once we complained about the drink waiter not serving us. Our waiter wasn't as friendly as others nor did he remember our names (didn't even try) as all the previous waiters in comparison to this one always did.
room - great we had one small complaint at the beginning of cruise as it was way to cold in our room and it was fixed immediately our steward was awesome.
ship - clean. Had a problem at the end which delayed us 6 hours (one engine not working or something like that) which for almost all of our party caused 1 to 3 days delay of leaving Tampa. I have heard from all but one group that the rooms were paid for and money for meals taken care of but one group had to rent a car and leave from Orlando or they would not have been able to get home to Canada till Friday. Hopefully carnival picks up that tab time will tell. For us we were staying till wed anyhow so not a problem.
excursions - all good except the tulum myan ruins. we were an hour late leaving the ship due to a CHAOS in getting us off the ship never felt more like a heard of cattle before and why we had to meet in the follies before hand was a joke they just said ok make your way down to the gang way along with half the ship. we should have just met on the pier to begin with. the tour itself was a little disappointing but then again we were in Mexico. Home of the long winded guides and pushy sales people promoting their own products. Plus our entire group was split up between at least 3 buses it was suppose to be the one group activity we had. And when we got to the ruins because we were split up on different buses that arrived at different times we still did not meet up.
Zip-line in Belize - awesome must do. Grand cayman adventure thanks to kelly tours was awesome. Roatan - wished we would have booked a tour not much of a port otherwise but we rented a car and explored on our own. Would have liked more time there. BEAUTIFUL island but shortest stay.
photography - POOR very low marks. not only ours but looking at every one's photos eyes closed, shadows, missing arms or heads of people. what a waste of money and time. we normally buy 6 to 12 pictures and this time our cabin bought 1 and it wasn't very good but it was our group shot. the service at the counter was poor too. We bought a reusable underwater camera and they didn't sell replacement film that is not smart. why they can't go to a system like Disney has with a photopass is beyond me. Would save time and money for everyone. just have a bank of computers where you can view your photos and if in a group more than one person can buy the same photo as well.
Bar service - good drinks were well made and generous
Casino - Fair, drink service good but the casino itself horrible their new card system was not liked and many machines had a problem with them.
ATM- don't use see warning on carnival board
General service - fair, being greeted found several unhelpful and unfriendly people.
Entertainment - was good. lots of activities and entertainment was mostly good. Comedians were awesome as was the hypnotist.
spa - awesome great service
fitness room- fair very busy in the mornings hard to get into.
departure and embankment - smooth, fair and well done especially with the problem with ship.
would I cruise carnival again?? maybe first cruise with them was exceptional but this out of the 5 cruises I have taken is the bottom of the list. for the caribbean next time I think I will go with royal caribbean