Westerdam 5

“Good Dam Cruise”
Cruise review of Holland America Westerdam

E-500
Member Since 2008
710 Forum Posts
 

Overall Member Rating

Overal an excellent cruise, very good value. Upgraded from VF GTY to VA 2 weeks before the cruise. This was a 14 day B2B R/T PEG. Stops in Cayman,Cozumel,St. Martin, San Juan, Grand Turk (2),HMC (2) plus 4 sea days.

Crew was friendly and professional and overal service was good, not excellent. Staff cuts have impacted the product. Stateroom and MDR stewards are overworked and this is reflected in attention to detail.

Entertainment was the best we have had in 20+ cruises. All the venues were fun with engaged entertainers, whether it was the Vista Showroom, Ocean Bar, Piano Bar, or Crows Nest.

Food quality and presentation was excellent in MDR, Lido and P Grill.

Free Digital Workshop was well done, good content and quality presentation.

Pub Crawl during week 2 was outstanding. (No crawl week 1)

Three areas of concern.

1. Service in MDR was weak. Long gaps between courses, dirty dishes not cleared, water refills More impossible. We had AYW dining, others in fixed indicated that their service was much better.

2. No trays in Lido resulted in multiple trips before you could sit down.

3. Minimum bets at the table games in the casino were $10. Too aggressive to simply play for fun and the staff was not engaged. Less

Westerdam Cruises to the Western Caribbean


Overall Ratings

Sail Date: January 2010
Destination: Western Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Public Rooms
Rates
Service
Shore Excursions
Value for Money

Cabin review: Deluxe Ocean-View Verandah Stateroom

VA
Good storage, bath and shower fine, bed comfortable, towels and linen excellent, bath products high quality.

Port and Shore Excursions


Much to do and see. El Morro and Old San Juan were the highlights.

Read 2233 San Juan Reviews

Great shopping and people watching

Published 02/17/10

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Westerdam Cruises to the Western Caribbean

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