“Good Dam Cruise”
Cruise review of Holland America Westerdam

E-500 Westerdam 5 Good Dam Cruise
E-500
Member Since 2008
No Helpful Votes
Overall Member Rating
Overal an excellent cruise, very good value. Upgraded from VF GTY to VA 2 weeks before the cruise. This was a 14 day B2B R/T PEG. Stops in Cayman,Cozumel,St. Martin, San Juan, Grand Turk (2),HMC (2) plus 4 sea days.

Crew was friendly and professional and overal service was good, not excellent. Staff cuts have impacted the product. Stateroom and MDR stewards are overworked and this is reflected in attention to detail.

Entertainment was the best we have had in 20+ cruises. All the venues were fun with engaged entertainers, whether it was the Vista Showroom, Ocean Bar, Piano Bar, or Crows Nest.

Food quality and presentation was excellent in MDR, Lido and P Grill.

Free Digital Workshop was well done, good content and quality presentation.

Pub Crawl during week 2 was outstanding. (No crawl week 1)

Three areas of concern.

1. Service in MDR was weak. Long gaps between courses, dirty dishes not cleared, water refills impossible. We had AYW dining, others in fixed indicated that their service was much better.

2. No trays in Lido resulted in multiple trips before you could sit down.

3. Minimum bets at the table games in the casino were $10. Too aggressive to simply play for fun and the staff was not engaged.

Westerdam Cruises to the Western Caribbean
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review: Deluxe Ocean-View Verandah Stateroom

Port and Shore Excursions

Published 02/17/10
Helpful?
Thank E-500
No Helpful Votes
Read Cruise Critic’s Westerdam Review
Westerdam Cruises to the Western Caribbean
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?