My husband and I are avid Seabourn fans. this was our fifth cruise but first on Spirit. Everything we love about Seabourn was true on this trip but there were a few minor "blips" that surprised us. Ordering wine the first night, it never arrived until after the main course was served and then the wrong wine was brought. By the time the right bottle came most people at our table aed finished their meal/ We spoke to the MAitre d' about it and he apologized profusely. other guests at out table did not get their tea until we had complained about the wine. It was the first night so we knew there would be problems. Minor things kept happening - the wrong date on the Disembarking Notice caused a moment of panic thinking I had booked airplane tickets for the wrong day-wrong food orders - meat well done when ordered rare-silly things like this which we had never experienced on Seabourn Legend and Pride. I would love feed back from others. The people we spoke to who had cruised on Spirit before agreed that there were "sloppy" mistakes - nothing critical - just not Seabourn.
I would warn anyone taking this cruise NOT to do the Alerce Mountain Lodge trip. It was $179each and a real rip off. My husband has a bad back so we asked the Tour director if he could manage the trip. The director said absolutely, no problem. It was pouring rain, we arrived at the Lodge after a very difficult drive - which we had been warned about to find nothing to see. The walk was really a two hour endurance test and the guide strongly recommended our not doing it. I wrote a note to the Hotel Manager about how misled we had been but did not hear from him until 2 nights before the cruise ended. And then just to say that they take what their passengers say very seriously and that they were passing it on to the head office. Another couple opted out of the walk as well.
Would I cruise with Seabourn again - ABSOLUTELY. I just hope that staffing Odyssey and Sojourn will not sap the smaller ships. I really think that the problem on our cruise was the lack of a "old timers" on staff.