Winter Break: Celebrity Solstice Cruise Review by Council Man
Overall Member Rating
Destination: Eastern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
Embarkation was very smooth and organized. Probably the smoothest we ever experienced. Initial boarding(1 pm) everyone was given a glass of champagne and advised to have lunch in the Ocean View dining room since rooms were not ready. Food selection was very impressive as was the design of the cafeteria. Everything moved smoothly and freely except the drink station which is a major bottle neck. Our rooms were ready within 30 minutes. Rooms were typical size but much larger bathroom. We always get a balcony which was adequate. Our attendant from Guatemala was excellent. He provided true quality service customary of Celebrity.
Our first dinner in the Epernay Dining Room was marginal as were most meals. We were generally disapponted with the food particularly any beef item. We were also accustomed to top notch service in the dining room particularly from Celebrity. Our head waiter introduced himself but was mostly distant throughout the cruise. He seemed more interested in another table, or generally distant. The assistant waiter never did introduce himself but was more visible. We seemed to have to ask for everything, bread, coffee, wine, etc. This theme was evident in the Epernay throughout the cruise whether breakfast or dinner. Service in general was lowere on this cruise. Seems to be concentrating in the specialty restaurants. We only ate at the Bistro, an excellent crepe restaurant where service was excellent.
The ship was beautiful and very easy to navigate. Staff provided a useful map upon entry. Design was very high-tech with a European ambiance. We thoroughly enjoyed all areas particularly the Martini Bar on Deck Five and the unique Lawn Club on the 15th Deck. Disembarkation was also the most organized we ever experienced. Total time to disembark was 20 minutes. Less
Cabin review: 6265
Rooms very quiet, very clean, less closet space but adequate drawers, balcony adequate, occasional smell of cigarette smoke in the hallways. Excellent service from cabin attendant.
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