Norwegian Sky Review

Pride of Aloha - Hawaii

Review for Hawaii Cruise on Norwegian Sky

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Sail Date: Jul 2004

In August of 2003, my wife and I booked a 7-day cruise on NCL Pride of Aloha. This would be our first trip to Hawaii and our second cruise. Our first cruise was with another cruise line and could not have been more perfect. For this vacation we researched the islands, planned and scheduled our activities and saved our money for 11 months. To say the least we were excited about our once a year and once in a lifetime vacation. The 11 months of excitement and anticipation would come to a screeching halt at 12:30 pm on July 11, 2004.

My wife and I, along with our friends, boarded the Pride of Aloha and proceeded to our staterooms only to find out that they were not ready. We then proceeded to the swimming pool bar to have a cocktail but the bar was not set-up, so for the next couple of hours we walked around trying to familiarize ourselves with the ship. The one thing that was constant in our walk is that no one on the staff had a clue as to what they were doing. Greeters in the hall by the staircase would ask, "Can I help you find something", but when I asked where the cigar bar was located not one of the four I questioned could tell me. This was a sign of things to come.

After surveying the ship and booking our spa days, we again attempted to get in our rooms only to find that they were still not ready. We then decided to try and eat dinner; this is where things really went to hell in a hand basket! Our first stop was the buffet; the line was at least a 30-minute wait so we went to the Palace, it was a 1-hour wait. Then the Crossings, again another one hour wait. It should be noted that both full service restaurants had more empty tables than full ones. So we consulted our ship newsletter and saw there was a 24-hour pizza bar located on the ship...Hurrah! We asked several staff members where it was located, but again no one knew. When we did locate the pizza bar we stood at it for about 10-minutes before we caught the attention of someone in the back. The young lady that came out then rudely advised us that the pizza bar was not open 24-hours and that if we wanted pizza we could go stand in line with everyone else at the buffet.

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