My wife, 23 year-old daughter and I sailed the Triumph out of New Orleans last week. We decided to try this cruise primarily since we'd never been to NOLA. Overall, we were very disappointed. The interior of the ship seemed dark from the moment we boarded-the black/dark blue color scheme seemed to match the mood of the crew. Few smiles--with the exception of Adriana our cabin steward, no one even called us by name. Boarding was much easier than was described by previous reviews-we arrived at the terminal around 10:30 and were aboard by 11. The Buffet on the Lido deck was open, but the lines were amazingly long and proceeded SLOWLY! This was continued throughout the cruise-perhaps the buffet could be broken up into separate stations, instead of the current cafeteria-style line. Food in the dining room was just OK--nothing to write home about--service was adequate but not up to the standards we expected from our previous cruises.
One thing that we all did like was not having to bring life jackets to the muster drill--made the safety briefing less uncomfortable for all. Cabin steward did a great job-everything always clean and neat, she seemed to anticipate our every need! Plenty of room in the cabin as well. Shows in the lounge were very entertaining-especially the magicians; On deck entertainers were less so, almost amateurish. We spent quite a bit of time around the ship and never saw the cruise director (Except the televised repeats of his port talks and departure briefing).
Overall, we just didn't see the "Fun Ship" atmosphere that Carnival advertises, and we'll continue to be loyal to Royal(Caribbean)