This was a 6 day 7 night cruise with stops in St. Thomas, St. Croix, St. Kitts, Antigua, and St. Lucia. We always docked except for in St. Lucia where it was a 10 minute tender ride into the port.
The cruise was very casual for us. We elected to skip the formal nights, but took advantage of the Destinations Restaurant, which must be the best kept secret on the ship: for a $2 (yes, two dollar) reservation fee, we dined at a sit down restaurant which we had almost to ourselves, therefore the service was impeccable. The menu was limited but all the food delicious. We only took advantage of the dinner seating in the main dining room once, as we didn't really care for the table location (in the center of the room, in between a large column and the waiters' station). Two other nights we had room service (which was anything being served in the main restaurant at the time) and two nights we used the buffet or poolside grill.
Most food was very well done, although with a few exceptions the desserts were only fair.
Service by room attendants, poolside waiters and butlers, and everyone else on board was terrific.
We only had one glitch on the whole trip, and that was we opted to use Celebrity's Express Luggage service, whereby we could get our boarding passes and airline luggage tags on board ship, and the bags would automatically be transferred to the airport. This was helpful because we were off the ship by 8:30 AM and didn't fly out until 2:30, so we didn't want to lug bags through San Juan until our departure. The fee for this service was $20 per person, plus airline luggage fees. Because we are elite fliers and were going first class, the airline wasn't charging us for bags. However, Celebrity charged us $70 for the bags plus the $20 per person fee. We had to spend a lot of time on the phone and in line at guest services, and although someone told us the charge would be removed, we never got a copy of our shipboard account before we had to leave the ship to take advantage of the service we had just paid for. Be very careful of your statement if you decide to use this service!
Another small criticism is that the information on Celebrity's website is not very accurate. We arrived in San Juan at 1:00 PM believing we couldn't board until 5:30 (per the website). However, we went out to the ship at 2:00 and they were already boarding.
Rather than taking a cab back to the pier, we caught a water taxi from a local named Levi (758-721-5188) who brought us back to the pier for $40. He has an open 22 foot skiff with a Bimini top. The trip back took about 1/2 hour and he gave us the waterside tour of all the resorts between the Rex and Castries. We had a great time with him! He also offers tours down to the Pitons, fishing trips, and snorkeling trips. We plan on returning to St. Lucia and will use Levi again!
Upon returning to the pier, we visited a few shops but were quite glad to get back to the ship as Castries was the most crowded of all the ports we visited, as well as being the Southernmost and therefore the hottest.
The port is clean, well laid out, and has lots of variety of shops.