On this cruise, we saw: -Efficient embarkation; -A well decorated ship; -Public announcements in 5 languages -Nice and efficient cabin personnel; -Clean hallways and public areas; -Free sauna and steam bath in Spa area
And on the negative side, we also saw: -Relatively small elevator cabins; -Irritation on the waiter's face when we didn't order dessert at the same time we ordered the appetizers and entrees; -Different items on 2 parallel buffets in the same dining room; -Watered-down orange juice in the morning; -Only 4 coffee machines in all of the breakfast dining area. -Locked coffee machines outside of breakfast hours. -Exactly the same lunch buffet all week, except for the type of roasted meat. -Exactly the same 11 dancers, 2 male and 2 female acrobats and the same singer for 6 shows out of 7. Only the costumes and the backdrops changed in of those (only) 30 minute shows. -The Maître D' and his assistants walked around the dining room with their backs and necks straight as if they had all swallowed a broomstick. At best, we got a nod and a hint of a smile if we took the initiative to say hello. -A very narrow menu choice of 2 appetizers, one soup, one salad, 3 entrées and one sweet dessert. The left-hand side of the menu is entitled "Stars and Stripes Menu". The title says it all: Burger, steak, spaghetti and meatballs, etc. -A under-used giant outdoor screen. Every time I looked up, there was an ad for the spa, the casino, à la carte restaurants, etc... They could put short features like music shows instead of their never ending ads.
We didn't see: -Food and drink in the main theater; -Smoked salmon in the morning buffet; -Any type of Blue Cheese (E.G. Gorgonzola, Roquefort or Danish) except in salad dressings; -A smile or greeting from the Captain when we saw him in public areas (It was rather some sort of a brief glance, as if he was above all of us). Someone ought to remind him where MSC gets the money for his paycheck. -Any greeting or "Bon Appétit" from the Maître D' or any of his assistants that are all lined up at the dining room entrance; -A stage band in the main theater. All the music during shows is recorded. -Waiters going around the breakfast buffet area refilling coffee cups.