Subscribe today
Get Cruise Critic in your inbox

Noordam Cruise Review by cookie1207

Home > Reviews > Member Reviews > Noordam Cruise Review by cookie1207
Noordam
Noordam
Member Name: cookie1207
Cruise Date: October 2009
Embarkation: Civitavecchia
Destination: Transatlantic
Cabin Category: sy
Cabin Number: 6052
Booking Method: Internet Agency
See More About: Noordam Cruise Reviews | Transatlantic Cruise Reviews | Holland America Cruise Deals
Member Rating   3.0 out of 5+
Dining 3.0
Public Rooms 3.0
Cabins 5+
Entertainment 2.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 4.0
Embarkation 5.0
Service 2.0
Value-for-Money 4.0
Rates 3.0
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Avoya Travel
Expedia
Travelocity.com
American Discount Cruises
Onboard.com
iCruise.com
Direct Line Cruises
CheapCruises.com
Cruise.com
Priceline.com
Sponsored Links:

red arrow


Ship Facts: Noordam Review (by Cruise Critic!) | Noordam Deck Plans
Noordam good cruise but service and language issues abound
Having cruised for 35 years on many ships and different cruise lines we at last tried HAL. Many of our friends had told us about the "service" on HAL and how much they enjoyed sailing there ships. We were not impressed with the ship and both its decor and lack of being clean and tidyness were a real surprise to us. We had a suite for 16 days and the steward never once cleaned our balcony or windows . Many times the cabin was not made up until after lunch.

Our dining room waiter had been with HAL for over a dozen years but didn't have a clue as to how to serve nor how slow and confussed he seemed when delivering food to the table. Any communication with most staff other than a greeting seem to puzzle them. English language skills were seriously lacking. Most of the passengers were 75 plus years and we beings mid 50's made us feel like the "kids" on the ship.

The Norwalk virus was rampant for most of the cruise and that didn't help with many service issues as well. In the end we found the Noordam(the ship satisfactory)but the staff ddin't work for us. Perhaps we need to try again in 20 years.

Disembarcation was awfull and handycap passengers were abandon for over 2 hours before someone would take tehem off.


Publication Date: 02/03/10
Read the Transatlantic ports review by cookie1207
More Noordam Cruise Reviews

Read the previous Noordam review Read the next Noordam review

Like This Review?



Register for a Meet & Mingle!
More Transatlantic Cruise Reviews
Cruise Critic's Noordam Review
Holland America Cruise Deals
Holland America Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe
X

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.