Let me start by saying that this was my 3rd cruise, my father's 1st and my husband's, our childrens (11 and 13) second and my mother's 2nd. This was everyone's first time on NCL.
We arrived at the pier around 2:00 to long lines that moved quickly. We were on the ship within 40 minutes. My parents and our children were in a balcony room on deck 11 while hubby and I were down on 5. We were all very pleased with our accommodations. Believe it or not, we had more drawer space in our cabin than the mini-suite but really no true complaints. Most of our luggage arrived within an hour or two with the exception of my husbands--I will address that issue at the end.
Everyone of us would rate the ship layout, cleanliness, activities and entertainment a 10 out of 10 but we will never cruise NCL again. The one and only negative aspect was the food---and in our opinion food is a huge factor on a cruise. Never have we chosen to eat in port while cruising but this time we did it twice! We found the food in the main dining rooms to be less than lacking and the food at the market grill buffet was actually inedible! We aren't picky eaters usually and my father will generally eat anything but he even expressed his dissatisfaction (which is very unfortunate because, as I mentioned, it was his first cruise and I was hoping for it to be awesome).