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Island Escape Cruise Review by smullin: absolute disgrace!!!!


smullin
1 Review
0 Post

Member Rating

Cabin 1.0
Dining 1.0
Embarkation 4.0
Enrichment Activities 1.0
Entertainment 3.0
Family & Children Not Rated
Fitness & Recreation 1.0
Public Rooms 1.0
Rates 1.0
Service 2.0
Shore Excursions 3.0
Value for Money 1.0

absolute disgrace!!!!

Sail Date: January 2010
Destination: Europe - Western Mediterranean
Embarkation: Tenerife

I have been on a few cruises before mainly with Royal Carribbean. I didn't expect their standards but certainly didn't expect that non standards received on the Island Escape.

If you have ever been on a cruise before or are thinking about one, DO NOT lower yourself to go on this "so called cruise ship"!

When we arrived, we thought fair enough, it is smaller and to be more informal. Boy, we weren't let down.

On entering our cabin, we tried to unpack to find there were no drawers to even put some of your clothes away or anywhere to put your suitcase. Passing space between the cabin is for one only! Don't try to walk by each other as it ain't going to happen.

The cabins are now very dated meaning they are generally old, dirty and rusty. If you are lucky, you even get a smelly cabin.

We were really lucky to get a cabin next to the fan room with the sound of generators 24/7.

You can't ask for an exchange as the signs saying no More exchanges available are up as you enter the ship.

Don't drop your soap in the shower as there is no room to bend and pick it up.

On quite a few days, we had a constant smell of sewerage along the corridors on our deck and there is the permanent same smell throughtout certain areas on the ship.

We took a nosey around the rest of the ship to check it all out and were not left feeling much better. The pool(if you can call it that) is an absolute disgrace. It is very small and looks like something for the 50's.

The beachcomber which is the buffet restaurant is beyond repair. It is like a run down back street cafe with no way back. The food wasn't much better. It is very poor quality and is like something out of Oliver Twist. You have to point and ask the staff for what you want, asking for more if required. Don't ask for a drink(and I don't mean alcohol) before 10am as you won't get. You can only have the tea/coffee or diluted juice. Yes, no fresh orange for breakfast.

You then have to go and queue for a tea/coffee. This is no more than a soup kitchen. You are given your coffee/tea in a polystyrene cup!!! I certainly didn't expect china but after paying nearly £1500 for two, I didn't expect plastic!

Even in the busier times, they only have one drinks terminal open and you are left to queue. God help you if you want milk in your cereal as guess what. It is the same queue!

The Island restaurant is slightly better but still with the same problems, apart from you get a real cup. That is if you are left one. You can be lucky and get the person before's food stains on the table cloth. It is organised chaos. By the time, they come back with cutlery and cups the breakfast, dinner is cold.

None of the restaurants are actually self service buffet as advertised as the staff dish out of food on request.

We were actually all inclusive but they don't tell you that drinks are limited. You are told what drinks mainly house spirits and one choice of beer, lager and wine. If you don't like stella, boddingtons or chardonnay, tough! You can get the odd cocktail mind you. (one good note)

They also don't tell you, you have to pay for your safe, sauna. Most of ports we stopped are were ok but there were a few where you had to pay for the shuttle buses or get a taxi as they advise you not to walk though the dock area. Charming.

I could go on but I think most people will get the picture. Do not book this cruise ship.

The only thing you could do with this ship is sink it. The boat is beyond repair, we even heard a member of staff training new staff and pointing out he was to emphasis on the boat was due to get quite a few million pound spend in the near future. Save your money! Less


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Cabin review: Island Escape 4529

tiny, smelly and very dated cabin. next to a generator.

Port and Shore Excursions


We visited Gran Canaria, La Palma, Madeira, Morroco and Lanzarote.

Most ports were fine apart from Morroco and Lanzarote, you had to arrange transport to get you out of the dock or pay for an excursion.

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