Our expectations were high as we left our comfortable Barbados hotel after four nights to join the Royal Clipper. We should have stayed in Barbados. Something seemed odd that we could only board a ship which had docked at 7am after 4pm, but of course that relieved the cruise line of serving lunch. We then had to fill out a health form and have our temperature taken, a perfectly reasonable request. What was not reasonable was another paper from we had to sign, limiting the liability of the cruise line and making passengers agree that if they were going to sue Star Clippers, the suit would be filed only in Monaco. Now that was kind of strange. I signed. They would not have let me board if I didn't. But there is a family, I am sure, who wishes they had not.
My wife is partially disabled. She can walk slowly but long distances are difficult for her. We asked for a wheelchair for boarding. None was available. When we boarded, we found that there was no elevator. This was never mentioned. We were in for a week of enforced climbing of 4 flights of stairs, many of which led to narrow and difficult doors. This ship is completely unsuitable for disabled people. We could barely manage. Those more disabled than we would have had to have been left on the shore. With no refund, I am sure, although there is certainly nothing in any large print in their literature which indicates this. But I guess you were supposed to scrutinize the deck plan to find this out.
Let's say this at the beginning: The ship is beautiful, the interior spaces are lovely, and the service crew (waiters, cabin stewards and deckhands) are friendly, efficient and personable. The Cruise Director was not to my liking and the Hotel Director turned out to be a baloney artist. The Captain seemed nice, but his Ukrainian accent prevented all but the most basic communication.
The sailing bit is almost a gimmick. The sails are raised with great pomp and piped in music from "The Hunt for Red October. Then, as soon as everyone is at dinner or in bed, the sails are furled and the ship proceeds under power. It is too bad, the experience of proceeding on a large ship under sail is truly delightful. You get it about 25% of the time.
The food is no better and no worse than many cruise ships Mostly frozen ingredients dressed up in fancily named sauces. You would think that sailing in some of the most fertile fishing waters and tropical fruit growing areas that they would make some effort to add fresh food. You would think that with Royal Caribbean and Holland America as well.
The ship offers water sports equipment to the passengers. The equipment is old, dirty and disgusting it belongs at the Salvation Army. So do the books in the beautiful library. They didn't bother to got to the Salvation Army for these. They are just the left behinds from past passengers.
The real problem was the port policy. It was designed to save the cruise line many dollars. It cost a life.