A small group traveled from Europe to board Ruby. We sailed with Ruby a year ago and we loved the ship. The embarkation was quick and efficient, we were on the ship in less than 15 minutes and not only us but also our bags made it to our cabins by that time.
Our cabin was spacious and we got a nice welcome from our Polish stateroom steward, so we were in a good mood immediately. (even if the weather was really bad, raining and cold....brrrr)
We missed the 1st port (Princess Cays), due to the high waves no tendering was possible (at least we were told so by Princess...)
We really loved Ruby and we felt that the quality was not compromised at all and it was probably even better than a year ago. We loved the food, the choice was great and the quality too. Usually we dined in the Michalangelo, luckily we enjoyed the great service of our young and enthusiastic waiters, they really went out of their way to make our dinners as enjoyable as possible.
The only thing (or rather say the only one) we did not like was the cruise director. Lisa Ball.. we remembered this name from a year ago and we could not believe that we are "so lucky" to get her again. She is probably the worst person for this job. She doesn't have a sincere moment, she is so artificial and she has a great talent to kill any party when she appears. Especially annoying that at the end of the theatre shows she comes on stage before the entertainers could earn the rewards (simply the claps or ovation from the audience) and she starts immediately talking about the next day's bingo. It is the most impolite thing to her fellow colleagues, the dancers and singers work for the applause of audience and she takes this away from them night by night. Probably this work for the American passengers, but definitely her stile is a big NO for the Europeans. Unfortunately her "animation team" was no different from the boss. Very low quality. Otherwise the theatre shows were surprisingly good with talented singers and dancers, we just felt sorry for them that they had to work under the direction of such a cruise director. I hope our next Ruby trip will be Lisa-free.