Norwegian Jade Review

Not a pleasant experience for our first cruise.

Review for the Eastern Mediterranean Cruise on Norwegian Jade
User Avatar
geoffarch
First Time Cruiser • Age 50s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Jan 2010
Cabin: Oceanview Porthole Window
Traveled with children

We have traveled extensively, and this is the first time that I felt the need to write a review for one of our trips. This was our first cruise and chose it because of the ports of call, not the cruise-line. We read many bad reviews about the ship before we left, but thought that people were being too hard and picky, well, we were wrong.

The most frustrating thing is that they turned into Generals after coming back from our first shore excursion. We were sprayed with chemical every time going into a room to "disinfect", what a farce. We were not allowed to serve ourselves in the buffet restaurant, we had to get their "silver" service which was a joke.

The serving staff were extremely unfriendly and unhelpful. After this "service" started, we did not have a good meal (or good coffee). They would never give you what you asked for, and/or would give you too much of something and wasted a ton of food. The biggest joke was that the staff were serving us with gloves, and in between serving people, would scratch their heads, or their pants or whatever, so how safe is that? And the tables were hardly ever sanitized as there are not enough tables so people would have to grab a dirty table.

Cabin Review

Oceanview Porthole Window

We had a mini-suite with a big balcony, decor was very bland.

previous reviewnext review

Find a Norwegian Jade Cruise from $189

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.