We have traveled extensively, and this is the first time that I felt the need to write a review for one of our trips. This was our first cruise and chose it because of the ports of call, not the cruise-line. We read many bad reviews about the ship before we left, but thought that people were being too hard and picky, well, we were wrong.
The most frustrating thing is that they turned into Generals after coming back from our first shore excursion. We were sprayed with chemical every time going into a room to "disinfect", what a farce. We were not allowed to serve ourselves in the buffet restaurant, we had to get their "silver" service which was a joke.
The serving staff were extremely unfriendly and unhelpful. After this "service" started, we did not have a good meal (or good coffee). They would never give you what you asked for, and/or would give you too much of something and wasted a ton of food. The biggest joke was that the staff were serving us with gloves, and in between serving people, would scratch their heads, or their pants or whatever, so how safe is that? And the tables were hardly ever sanitized as there are not enough tables so people would have to grab a dirty table.
We had a mini-suite with a big balcony, decor was very bland.