My wife and I sailed on the Norwegian Sun along with 5 other couples. This is the short version of what was wrong with this ship and cruise line.
First the ship. It was a nice looking ship that needed a makeover. It was starting to show signs of aging, but nothing terrible. The food on board was soso to bad, depending on where you ate. They use an enormous amount of salt in the cooking preparation on a ship with mostly elderly people. They entertainment was almost amateurish. The worst part was the dinning experience in the Buffet for Breakfast every morning. Elderly people would be walking back and forth with trays in hand, looking for a seat a table to sit at. But there were very few available. The reason was simple, there were people sitting at the tables playing games, reading or just socializing. They stayed for long periods of time without eating. They say Americans are rude, Baloney these were people from Germany, and they couldn't care less that a 80 year old lady couldn't find a table to eat at. The Crew was just as useless. They acknowledged the fact that people were sitting at tables that should be there, but they refused to say anything to them for fear of offending them. ( It was company policy not to ask them to move.) With a Company that cares so little about its customers, and so many other cruise lines, Why would you ever want to go on NCL?
The Ship itself is a SICK ship. Many people had intestinal viruses. The ship was so bad that one of the ports refused to let the ship dock. We had to leave and just sail for another day. Boy o Boy we were so happy to receive a credit for the port taxes. You spend $15,000 to fly and then cruise to South America and you can get off the ship at one of the most important ports. When we finally left the ship in Buenos Aires, We found that they had completely broken off a wheel on a Brand New Expensive suit case. We are still waiting to hear from the company about our claim. Stay Away from NCL they stink.