We traveled to San Diego for the 9 night Mexican Rivera cruise. I should have realized with the check in and pre-cruise customer service that this was going to be a very interesting cruise. Having traveled on Disney multiple times and also Princess I was expecting great service from Royal Caribbean.
The embarkation was delayed and everyone was waiting in the port to board and it was cattle call boarding. Something I haven't experienced for a while. Once on board we saw the cruise ship and it was in good condition clean and overall pretty nice.
I guess the main place to start is what we liked about the cruise. Our favorite port was Manzanillo and Ixpacta. Maztatlan was great as well. The ports were nice. The magic show was great and so was the tango beunes aires.
What was comicle to us was the final show and most of the entertainment. The shows were very interesting and not a full production or show i would suggest seeing. The nightlife on this ship was very interesting and my wife called it a boose cruise. If you don't drink as we don't it would seem that most of the entertainment is engaged with boose.
What was the absolute worst.
On the first night of the cruise we asked to see if we could change rooms or pay for an upgrade to another room as where we were located had abnormal amounts of movement. I thought it interesting before i could finish A No was basicly yelled to me. My wife is somewhat sensative to motion and on Disney we had no problem at all and where in a similar space, midship. This was a interesting way to start of the cruise.
The food on this cruise was actually disgusting. I had better food in a college dorm. The windjammer had the same food every day. They did not have food rotation at all. When dining the basic serve cold food cold and serve hot foot hot rule wasn't followed at all. Things were always luke warm.
The service was just ok and I would say that the cascades dining room didn't have quality food. the chicken was mostly pressed chicken and reminded me of McDonalds food. If you like fast food you will like the food but if fine dining and quality food is what your expecting travel on another cruise line. I did cancel our cruise in December 2010 on the Oasis ship simply to the food quality and customer service. The price for the cruise was the common value but I didn't quite realize what that meant for the cruise. I would be leary to book on RCC again as Disney and Princess obtain most of our future bookings. Sorry but i would give the cruise negative but thats not possible. The only redeeming quality to the cruise was a couple of shows, the magic show, the first commedian and the tango beunes aires show and the ports.