Our family cruised on the Nautica Ocenia in 2009 July, from Istanbul to Athens. We were excited to cruise on the Oceania line, as we had never been on this cruising line before. From Australia were are very laid back people so with our extensive cruising experience behind us we can fairly critique our experience on board.
Food was amazing. It was bar far the best dining we have had ever on board. It was exquisite, everywhere! The Buffet, The Grand Dining Room, Toscana and the SteakHouse. Service was incredible; the staff when out of their way to service to ensure the best possible service: pulling out chairs, taking your plate to your seat after buffet service, new cutlery immediately, polite, friendly. It was the best service we ever received on any cruise, by the then 67 nationalities on board. Even the Captain and his staff were exceptional and went out of their way to accommodate us. The buffet themes were very good and food AMAZING!
Rooms were smaller than we expected them to be, finding ourselves cramped and crowded in the bedroom and especially the bathroom. The shower size was small however the freshly stocked shampoos and body washes were great (their size was good). Towels instantly restocked. Beds made everyday, new sheets every second day. Fridges restocked instantly. Balcony always cleaned. TV and in-room entertainment was wonderful, lots of programs, movies and an in cabin DVD for you. Interconnecting rooms were wonderful (that was our room arrangement due to the limited four person suite accommodation) however expected larger sized stateroom space.
Entertainment was average. The performers, band, magician, comedian... were all average (if sometimes below) however the staff were fantastic. The assistant cruise director Ian was the funniest bloke on board and a true gentleman, as well as other crew Lucy Jo and Dan. Meanwhile, Cruise Director Dottie was never spotted anywhere except Captains cocktails or her morning show. Activities were great as well. One exception to the entertainment was Vincenzo, the classical guitarist, who was amazing and very talented. His two shows were brilliant.
Spa/Salon/Fitness centre were all fantastic and service and staff were again friendly and polite. Shop staff wonderful and always happy/friendly. Samuel, was in charge of the shops on board, and he was extraordinary. Everything was expensive: treatments, drinks, tours (I'll get to that)...
Ports of Call were beautiful ports but most tours were expensive and disappointment. Nessebur (bulgaria) we did a village tour which seemed like a scam. For all that money the poor was very poor. Odessa was a beautiful port where we didn't do any tours. Sevastopol itself was very disappointing however the tour to Khersonushus was great. Yalta tour to Livadia palace was fantastic.... Sochi was awful, horrible, the worst port we have ever been to EVER. The tour was a MAJOR ripoff, overpriced. The spas were disgusting, smelt, rude people. The attractions could barely be called that and the best part of the whole experience was the air conditioned bus. Fortunately we saw Stalin's Dacha (villa) in between the over priced chaos. Turkey and Greece were amazing and worthwhile, despite Santorini being very busy (that comes with the time of year). There were not photographers on board, which is agreed to be a saving financially but our family enjoys such a memoir.
Fellow cruising passengers were unlike our previous cruise experience. All passengers were American, with a few Canadians and us the Aussies onboard. Americans were very particular and fussy travellers, complaining with everything and making their arrogance and ignorance known TO EVERYONE on board. It doesn't get much better than Nautica. Though there are always exceptions to rules and some Americans were pleasant company, majority were rude, fussy and arrogant. On tours they were only concerned with the US and the Baltic relationships, asking them if they heard of Obama, knew of CNN and watched American television shows. For us and the Canadians it was annoying to witness, and we felt the Americans needed to know that the entire world (especially the developing countries in the Baltic such as Bulgaria, Romania and Ukraine) don't revolve around them.
Also, I can understand if people want to wear shorts and everyday shirts out to evening dining, but turning up to captains cocktails in shorts, polo as a collar(t-shirt), boots/thongs is an insult to the staff, the ship and the captain. Seeing fellow passengers in this attire on the most formal (and only formal) night on the cruise is really horrbile. THat was embarrasing on the fellow passengers behalf.
The best part of the entire cruise was the second last night when there was the farewell show (which is better the 2nd last night as people are packing and giving farewells to staff the last night). Every act performed and then the string quartet performed TIME TO SAY GOODBYE. A DVd of our cruise experience was played and then the whole crew (all 600 of then) came to the stage and sang with us an Irish Blessing. We danced with them in the showroom till the wee hours of the morning. Never before have we experienced something so emotional and touching as that.
Overall, this cruise was our best cruising experience and everyone from the waiting staff, to disembarkation people, to the salon staff, the tender staff, the captain and his crew and the everyone in between were extra ordinary, and it was our best cruise ever. five star!!!!! ultimate holiday and a voyage to remember!