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Zuiderdam Cruise Review by RitaJean: Pros and cons for the Zuiderdam


RitaJean
1 Review
Member Since 2006
6 Posts

Member Rating

Cabin 4.0
Dining 5.0
Embarkation 5.0
Enrichment Activities 4.0
Entertainment 5.5
Family & Children Not Rated
Fitness & Recreation 4.0
Public Rooms 4.0
Rates 4.0
Service 4.0
Shore Excursions 5.0
Value for Money 4.0

Compare Prices on Zuiderdam British Columbia Cruises

Pros and cons for the Zuiderdam

Sail Date: December 2009
Destination: British Columbia
Embarkation: Fort Lauderdale (Port Everglades)

Overall it was a good cruise. Below are both Pros and Cons to this experience. This is our 9th cruise; the first one on Holland America

Others: Royal Caribbean; Princess; Celebrity and Costa.

Pros Excellent food Excellent Entertainment Wide variety of shore excursions Appropriately priced excursions Verandah on deck 7: tub -- giving a generous shower area Hair dryer provided in the stateroom Verandah furniture: 2 chairs; one generous ottoman VERY COMFORTABLE BED There is a movable drape to provide a darkened room and eliminate hallway lights from seeping throught the peep hole or the area surrounding the door. Low-key onboard sales. There was not the constant push to buy, buy, buy. We appreciated that. Low-key onboard photos as well. Onboard technology training -- nicely done!

Hydrotherapy Pool -- Pay an extra fee and you have access to this wonderful pool (mineral water -- no chlorine) -- also private access to steam, sauna and heated recliners. This is More worth it! We chose this over an excursion on Half-moon Cay. Very wise choice for us.

Cons Room steward: did not provide standard fruit bowl until requested by us. The ship was somewhat rocky -- one of the first times I needed meds for motion sickness. This was actually the smallest ship we have sailed on the Caribbean. Open seating for dinner: the staff did not seem prepared; long wait the first 2 or 3 nights Seems like the level of staff/service was reduced/compromised Unable to adjust the height of the "cocktail" table in the stateroom; steward promised to have it repaired. Never repaired during our cruise; nor did we believe it would be Needed to request Breakfast in-room dining cards from steward after we returned from late dining. It should be in the room.

This was a holiday cruise -- very little was done for the actual holiday. Yes, there were decorations. Very nice. There was a "tree lighting" in the atrium -- rather small tree, but adequate. What was missing: something special. We have been spoiled by Royal Caribbean that offerred midnight buffets, singing (we did have singing in the Atrium on the Zuiderdam); on RC we had received a full set of RC luggage -- rolling carryon and a snack pack -- on HAL we received a canvas tote; it lacked pageantry. This is the what people seek on holiday cruises. They are charged a premium and should receive a premium. This ship seemed very understaffed, but the staff was polite and generally patient.

Inadequate communication: there was a fabulous dessert buffet -- no one knew about it! Therefore it was poorly attended.

Finally: Many of the permanent furniture and fixtures are showing wear. HAL needs to consider updating -- SOON. Less


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Cabin review: Zuiderdam 7034

The bed was very comfortable. We had heard that light coming through the cracks of the door and the peep hole had been a problem. there is a pull drape that allows you to cover that -- the room is quite dark. We had no problems with the drapes at the verandah. It was a comfortable room however the cocktail table should be raised or lowered however this was broken during our stay. It was never repaired. Bathroom: There is a tub. This made the shower area more expansive than other stall showers on other ships. This is a definite plus. Furniture: Has a dated look. There is a lighted makeup mirror at the vanity/desk. ASK FOR THE FRUIT BOWL. This is a standard feature, but missing from our stateroom until we requested it.

Port and Shore Excursions


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One of our favorites. A delightful stop -- very colorful. Unfortunately it was a holiday and many shops closed early. We took a bus tour -- over 3 hours and enjoyed it immensely.

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We have embarked through Port Everglades previously. There was an outbreak of flu on the Zuiderdam; there was a 3 hour delay because the ship was totally disinfected. Interestingly: You could see evidence of the antiseptic on the glass and brass items throughout the ship -- but there were 2 pieces of bar soap left in our cabin. That's definitely a no-no.

Many people were annoyed by the delay.

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