Zuiderdam Cruise Review by RitaJean: Pros and cons for the Zuiderdam
Overall Member Rating
Pros and cons for the Zuiderdam
Destination: British Columbia
Embarkation: Fort Lauderdale (Port Everglades)
Overall it was a good cruise. Below are both Pros and Cons to this experience. This is our 9th cruise; the first one on Holland America
Others: Royal Caribbean; Princess; Celebrity and Costa.
Pros Excellent food Excellent Entertainment Wide variety of shore excursions Appropriately priced excursions Verandah on deck 7: tub -- giving a generous shower area Hair dryer provided in the stateroom Verandah furniture: 2 chairs; one generous ottoman VERY COMFORTABLE BED There is a movable drape to provide a darkened room and eliminate hallway lights from seeping throught the peep hole or the area surrounding the door. Low-key onboard sales. There was not the constant push to buy, buy, buy. We appreciated that. Low-key onboard photos as well. Onboard technology training -- nicely done!
Hydrotherapy Pool -- Pay an extra fee and you have access to this wonderful pool (mineral water -- no chlorine) -- also private access to steam, sauna and heated recliners. This is More worth it! We chose this over an excursion on Half-moon Cay. Very wise choice for us.
Cons Room steward: did not provide standard fruit bowl until requested by us. The ship was somewhat rocky -- one of the first times I needed meds for motion sickness. This was actually the smallest ship we have sailed on the Caribbean. Open seating for dinner: the staff did not seem prepared; long wait the first 2 or 3 nights Seems like the level of staff/service was reduced/compromised Unable to adjust the height of the "cocktail" table in the stateroom; steward promised to have it repaired. Never repaired during our cruise; nor did we believe it would be Needed to request Breakfast in-room dining cards from steward after we returned from late dining. It should be in the room.
This was a holiday cruise -- very little was done for the actual holiday. Yes, there were decorations. Very nice. There was a "tree lighting" in the atrium -- rather small tree, but adequate. What was missing: something special. We have been spoiled by Royal Caribbean that offerred midnight buffets, singing (we did have singing in the Atrium on the Zuiderdam); on RC we had received a full set of RC luggage -- rolling carryon and a snack pack -- on HAL we received a canvas tote; it lacked pageantry. This is the what people seek on holiday cruises. They are charged a premium and should receive a premium. This ship seemed very understaffed, but the staff was polite and generally patient.
Inadequate communication: there was a fabulous dessert buffet -- no one knew about it! Therefore it was poorly attended.
Finally: Many of the permanent furniture and fixtures are showing wear. HAL needs to consider updating -- SOON. Less
Read more Zuiderdam cruise reviews >>
Read Cruise Critic's Zuiderdam Review >>
Cabin review: 7034
The bed was very comfortable. We had heard that light coming through the cracks of the door and the peep hole had been a problem. there is a pull drape that allows you to cover that -- the room is quite dark. We had no problems with the drapes at the verandah. It was a comfortable room however the cocktail table should be raised or lowered however this was broken during our stay. It was never repaired. Bathroom: There is a tub. This made the shower area more expansive than other stall showers on other ships. This is a definite plus. Furniture: Has a dated look. There is a lighted makeup mirror at the vanity/desk. ASK FOR THE FRUIT BOWL. This is a standard feature, but missing from our stateroom until we requested it.
Port and Shore Excursions
Many people were annoyed by the delay.
One Night on Ruby Princess
Ballroom Dance Cruise
Not sure whether we would try ...
Nice, but nothing special
Relaxing Cruise on a Comfortab...
Classic Cruising, Good Value
Panama Canal Partial Transit &...