“Below Princess Standards”
Cruise review of Grand Princess

diana61 Grand Princess 2 Below Princess Standards
diana61
Member Since 2010
No Helpful Votes
Overall Member Rating
I love Holiday cruises, we sailed on the Ruby last year and It was great. I was expecting the same service that Princess raves about C.R.U.I.S.E., but that did not occur on this ship. This is my fourth Princess ship and the worst. I am very disappointed.

We had an Inside Cabin which was adequate for two. We usually get a Balcony, but because this was a 14 day cruise, the balcony was too expensive. The closet was small, not adequate storage. We were in the front of the ship, you can here a lot of noise from the ship.

The food was horrible, the entertainment was inadequate, staff was unfriendly. As much as I love to cruise, if this had been my first cruise, I would never get on another ship again. Prior to booking, I had read reviews that were negative. But I still decided to go on the Grand because my experiences on the other three ships were wonderful. The reviews were correct and my Holiday sailing was not festive. I had an issue on this ship and they did not even try to resolve it, they did not care. I was upset about their level of customer service.

La Roma was a waste of time and money. The day we took the tour it rained and of course they took us out in the rain. We left late and we returned early. On top of it, I got sick. I made a complaint and asked for a refund and they did not give me one. I was very upset because they didn't care. They never tried to resolve my issue. They could have given me a ship board credit. I've had issues on Princess before and they went out of their way to resolve it.

Trinidad and Tobago, we took a scenic tour around the Island, not very exciting. We went to a beach, but were only there for a short time. Unable to swim. Was not a beach tour.

Grand Princess Cruises to the Southern Caribbean
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review:

ins1419
We had an Inside Cabin which was adequate for two. We usually get a Balcony, but because this was a 14 day cruise, the balcony was too expensive. The closet was small, not adequate storage. We were in the front of the ship, you can here a lot of noise from the ship.

Port and Shore Excursions

Port
Curacao has an island tour with a trip to one of their caves. The tour inside the cave could have been a little less structured, but it was okay if you have never been in a cave before. I've seen better. They also take you to a distillery where you can sample alcoholic beverages.

Read 701 Curacao Reviews
Published 01/10/10
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Grand Princess Cruises to the Southern Caribbean
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