our cruise ship left from tenerife. We arrived at the port after a very good flight. Unlike other cruises we had to manhandle our luggage from airport to bus and from bus to quayside. The crew then took it to our cabin. With a repeat on the return journey. We were given our cabin key cards and went to our cabin.it was fairly large and quite reasonably appointed, apart for the mattresses which were like palliasses. The noise level in the cabin was very high with a fog horn noise followed by a thump this went on constantly through the night accompanied by some weird noises behind the bed headboard. When the ship moved all this was accompanied by the cabins creaks and groans. Not being the complaining kind we tried to adapt to it. On the third night it was so bad that I lay awake at4pm and then it dawned on me the weird noise behind the headboard was the sound like RATS make inches from our heads as you can figure out we got no sleep that night. Complained to be told no rats on ship but would see if they could organise us another cabin(jolly decent of them). Back to cabin to discover infestation of horrible bugs. It was like the flat in Pacific heights. Had enough back to the poor wee lassie on reception. Told her I didn't care if it was rats, cats or troop of rampaging baboons behind the wall get me another cabin. We were given another cabin instantly, it seems being decent is not the answer. The couple next door also complained about their cabins rat like noises and were moved. I do not need to see the guests to know the neighbours are having a party next door. Moved down to bow to naughty cabin only thing missing are manacles. This cabin is a reverse tardis, also forgot to mention plugs are not UK so require an adaptor, Really clever or what. Beds better no room for cases had to leave open under bed. My bed poor, bum in case a few times discover reason , slats missing from bed allowing them to open up.Drains stank on and off for the rest of the trip. The noise on the move was incredible, bits of paper jammed in fittings and roof panels witnessed previous attempts (of those who have gone before)to silence the noise. We thought we were on the onedin line. We didn't' ask for a move as we were told by others that the whole ship was like this. Ongoing problem with toilets 200 passengers disembarked to allow repairs spend night in hotel. Constant leaking of water from ceilings. Plumber pops into 1st cabin on regular basis (no knock)as we are plumbing centre. If he had popped in a second sooner he might have got a fright as the wife had just stepped out of the shower.
On the plus side great crew and captain they deserve a better ship than this. Food great to better. Entertainment team talented, it is slightly repetitive,musicals opera, opera musicals, comics were great and the guest singer super. The theatre is almost all one level which makes it difficult to see.The swimming pool is a joke. This ship is a 28 years old converted car ferry with jerry built cabins and it shows. To put the icing on the cake we missed ports because of bad weather. This ship has put us off cruising for life.