Become a Cruise Insider
Tips, deals and more in your inbox.
Your Ultimate Cruise Guide

MSC Poesia Cruise Review by Rob MacPherson: Never Again

Rob MacPherson
1 Review
Member Since 2010
0 Posts

Member Rating

Cabin 4.0
Dining 1.0
Embarkation 5.0
Enrichment Activities 4.0
Entertainment 5.0
Family & Children Not Rated
Fitness & Recreation 3.0
Public Rooms 5.0
Rates 5.0
Service 1.0
Shore Excursions 4.0
Value for Money 1.0

Compare Prices on MSC Poesia Eastern Caribbean Cruises

Never Again

Sail Date: December 2009
Destination: Eastern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)

This was my 4th cruise personally, second Christmas Cruise with my wife and 13 year old son, last year we cruise on the Carnival Valor and had an amazing time, this year we tried MSC on the POESIA becuae the price was right - BIG MISTAKE !! The service on board was awful, the food was substandard, the smoking on board on the decks and in lounges was out of control, 30-45 waits in line for lunch, 4 of the 7 evening meals were screwed up, my wife has a shellfish allergy and I specifically noted this when i booked, guess what happened, we are around 3 tables the third night and they serve shell fish right at our table, we have to get up and leave, our meals were incorrect 3 other nights and the complaints we lodged to the concierge on board at the front desk and Maitre D fell upon deaf ears - they don't care. I could not believe the large number of people complaining about the lack of service around us and they were also stating never agin would they use MSC. the ship was absoultely More beautiful, the ports were amazing. MSC could really kick some serious butt with their product offering if they only cared about the passengers on board and could give adequate service at the least. if I had to do it over again I would have rather paid more and enjoyed our vacation, as the old saying goes you get what you pay for. I have lodged a formal complaint in writing to MSC and hoep they willl respond, I will update this when i get word back. Less

Published 01/02/10

Read more MSC Poesia cruise reviews >>
Read Cruise Critic's MSC Poesia Review >>

Compare Prices on MSC Poesia Eastern Caribbean Cruises

Cabin review: MSC Poesia

Cabin was good, small but laid out well, loved the balcont !!

Port and Shore Excursions

You will be very impressed

Read 822 Antigua Reviews

Definitely want to go back, AMAZING

Read 2769 Nassau Reviews


Read 1471 San Juan Reviews


Compare Prices on MSC Poesia Eastern Caribbean Cruises

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.