NEVER AGAIN on MSC: MSC Poesia Cruise Review by Brit's Grandpa
Overall Member Rating
NEVER AGAIN on MSC
Destination: Europe - Eastern Mediterranean
Embarkation: Fort Lauderdale (Port Everglades)
The ship was extremely clean, and our cabin attendant was excellent, that offset some of the negativity we encountered in the dining room. The entertainment was lackluster by the dance team, the singers were adequate, and the contortionist and gymnasts, etc were above average. We have to consider that the make-up of the guests was primarily European, and most of the entertainment was in a language other than English. We were disappointed in the types of excursions that were available, and as a result we negotiated on our own with local vendors. We were able to receive tours and excursions at about half the price quoted by the ships personnel. Overall, it appeared as though the crew was uninterested in customer service, they seemed to be more interested in walking around looking bored. We had conversations with others on the cruise who shared our views and we will certainly make other choices for our next cruise. Hopefully, MSC will read these reviews and take what is being said here as constructive criticism, and they will learn from it. Less
Cabin review: bal
We were on the ninth deck in a balcony cabin, which was adequate, suitcases went under the bed, clothes in the closet and drawers, shower was very small and could have used a different type of curtain. Cabin attendant was exceptional, he was always working in his area of responsibility, and our cabin was always spotless and well stocked. Balcony got a work out on the sea days..
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