Emerald Princess Cruise Review by SSNTALK: First Christmas Cruise
Member Since 2009
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First Christmas Cruise
Doomed form the get go. Booked air with Princess cruise line, a huge mistake. Experienced flight delays traveling across the country and flight cancellation in Dallas, en-route to Charlotte,NC to fly to Florida. Called princess for help no help US Air no help all flights canceled day before and booked day after, so I found my own transportation to Ft. Lauderdale, after spending the night in Dallas.
Arrived at Ft Lauderdale the day of the cruise, no one there to meet us, no transfer even though we paid for it, to find out it was paid for for the hotel to take us. That is the hotel we did not get to stay in because Princess' preferred airline could not fly because of the weather up north. No we did not come from the north, go figure. My wife chased down a princess representative, and she was kind enough to help us and got us on a bus to the ship.
The check in was terrible, long lines, rude people, holding your carry on trying to fill out a health questionnaire about More your recent fever etc. while walking through a maze. Longer lines inside and total confusion on the ship getting to your room.
Once there we tried to go get something to eat and everything was closing for the muster drill. The muster drill was the best I have had. It was indoors and fairly fast.
There were too many people on this vessel and not enough help.
The buffet was about the poorest I have seen. Soggy sandwiches, or hard bread. Poor selections. The dinning rooms were nice and wait staff very accommodating, however slowed by the crowd they had to serve.
BUY OUR STUFF seemed to be the theme of the cruise. Buy it on the ship or in one of our stores on shore. We found the same stores on all of our stops and many of the same shops in other places on other cruises. It seemed that none had an answer for our questions either. No body knew the correct answer or did not bother to find out the right answer.
One of our shore excursions was moved up an hour and we never received notice of that fact. To be fair we were advised of another excursion at another port that delayed by an hour.
We were late into a port by an hour because another ship had not moved. That cut our visit one hour short, making us rush. As a matter of fact we were rushed at every port.
Getting off was not bad. We were to wait in the Casino beginning at 7:50AM, got there on time and was moved out about 30 minutes later, to merge with three other groups ant the gangway. Through customs with all of your luggage being prompted to "KEEP MOVING" and walked to our waiting coach that whisked us to the airport. Arrived there at 9:45AM for my 4:05PM flight princess set up for us and got on standby to fly all the way home, arriving home at 2:00PM instead of 10:50PM as scheduled through Princess. Less
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