Eurodam Review

Somewhat of a disappointment

Review for the Southern Caribbean Cruise on Eurodam
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JL
First Time Cruiser • Age 20s

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Sail Date: Dec 2009
Cabin: Deluxe Ocean-View Verandah Stateroom
Traveled with children

I am a first time HAL cruiser. I've previously cruised on Princess and MSC. Eurodam is a relatively new ship. I've booked a balcony cabin on deck 5 Veranda. Cabin was roomy, clean, and well appointed. It's roomier than other ships that I've cruised. The bathtub is a nice addition and my 7 year old used it often.

The food quality was not as I expected. The presentation was very good. But there was always something missing in the execution and the taste. For example the consistency of gumbo soup was too watery, like chicken noodle soup. Lamb chop would have been excellent except they were overcooked to almost well done. Lobster was cooked okay, but was not too fresh as it was darkening on the edge of the meat. I've also dined at Tamarind specialty restaurant, and it's the same experience. Good presentation, but poor execution. The chicken satay was overcooked and too dry. The szechuan shrimp would have been excellent, but there was too much batter. Batter was undercooked as well as the shrimps. The beef filet ordered on the last night was done very well, medium rare as ordered, and the quality of the meat was excellent. Wine stewards in the main dining room was MIA. They never showed up until repeatedly asked for them, and not until the appetizer was already served.

The dining room always looked busy and understaffed. The servers were scuffling around, but the food was never on time. I had As You Wish Dining option. I dined at Rembrandt main dining room four times, and placed in four different corners with different wait staff. The first wait staff was very good. They were courteous, attentive, and provided the classic dining room experience. The other three staff members were indifferent, clueless, and just terrible. And I've never seen Maitre'D in the dining room. In other cruises Maitre'D is often seen going from table to table greeting diners and making acquaintance. But I've never seen him in any dining rooms during the week.

Cabin Review

Deluxe Ocean-View Verandah Stateroom

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