I think the other reviewers hit the biggest issues that plagued this cruise so I won't continue to drive those nails into the Dream coffin. And I realize that some of the issues are quite subjective such as the average patron age (70+) and the extreme rudeness of a significant portion of them. However, on a technical/objective front, the Dream staff really must have had their work cut out for them since there was mass confusion right from embarkation (everybody stood around the Atrium clogging the way to the elevators and no signs or staff telling people where to go/what to do) Later we found out there were a couple of young staff with 'help' shirts on but I didn't see them and if I did, would I have known why there were there?
The design of the Lido buffet restaurant was atrocious. We already heard how patrons got their hot and cold drinks but what wasn't mentioned is that their placement is such that it caused huge choke points in the main aisle ways and around the dinner lines. To further add congestion and confustion were the millieu of staff with push carts trying to navigate these choke points at peak times, and being very frustrated with people in their way. The designer should get a D- minus for not only the layout of this desk but all the public areas.
We're in our early 40s so the entertainment was so so. Sure the R rated sessions were a little raunchy but if you were offended, why didn't you just go to the PG rated shows? And FunDude?! You were an odd curiousity the first time with your squeakyness, but seriously, stay off the stage. The singing was fine but the dancing was hohum. Several dancers not completing their movements and most of the time were out of sync. I've seen better at our local country theatres.
The food was alright, but the restaurant food was less than the stellar meals we were lead to belive they'd be. And the portions were puny! At first we were kind of shocked that people were ordering several appetizers and entrees but now we know why! And the fresh fruit? Sour oranges (from a Florida port no less) no bananas halfway through the cruise, seemed like the end of the cruise was filled with fruit puree at the buffet. The dinner rolls served on the last 3 days were definitely several days old but the cinnamon and croisant rolls at breakfast were fresh daily.
Debarkation was like being a guest on a hideaway bed and the owner shook and tilted the bed, telling us to get out. It was THAT FAST! Felt the love, not.
And, don't even get me started on San Juan. One would think that in today's age, those pier artifacts could've/should've been added to the port simulator for docking trials.
Here's an objective situation for you. We signed up for the Kennedy Space Center debarkation tour with airport transfer on the 2nd day at sea. We looked up what it would cost to do such a tour and a shuttle separately and felt that the onboard price was very very compelling so we asked once by phone then once again at the shore excursion desk if the price was correct? Yes it is we were told both times so we signed up. 2 days later we got a call saying our tickets were being refunded because the price was wrong in their published guide and on the TV and that there's nothing anyone can do, not even give a discount for our inconvenience, nothing. 2 days later we still want to go so we sign up and the morning of the debarkation we were informed that they would honour a 50% discount to everyone who signed up. (which brings us back to the original purchased price) So several days of frustration with the same end result....
Overall, unless you were a Gators fan (pre-empted the big screen movies) or just wanted everyone to leave you alone and sun out on the deck and didn't care for the subtle pamperings that 99% of our friends told us we'd experience on a Carnival cruise, you'd rate most likely had a good time. We did not.