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Saga Ruby Cruise Review by MrsC

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Saga Ruby
Saga Ruby
Member Name: MrsC
Cruise Date: December 2009
Embarkation: Southampton
Destination: Baltic & Northern Europe
Cabin Category: H
Cabin Number: 342
Booking Method: Internet Agency
See More About: Saga Ruby Cruise Reviews | Baltic & Northern Europe Cruise Reviews | Saga Holidays Cruise Deals
Member Rating   3.0 out of 5+
Dining 4.0
Public Rooms 4.0
Cabins 2.0
Entertainment 3.0
Spa & Fitness 2.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 2.0
Service 4.0
Value-for-Money 4.0
Rates 3.0
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Ship Facts: Saga Ruby Review (by Cruise Critic!) | Saga Ruby Deck Plans
Past it's best and lack of customer care
Saga Ruby is a small ship and was fairly full. Cabins are much, much smaller than on many other lines within similar grades. The ship is looking a bit worn in places, there were multiple hot water shortages, frequent over bearing smell of diesel. We complained a total of 11 times about our neighbours smoking in their cabin when this is clearly not permitted, and nothing was done - staff did not seem concerned. Saga used to have a strict dress code - but this seems to have slipped with people wearing inappropriate outfits on formal nights going unchallenged - not fair to those of us who choose Saga for the tradition and formality who have made an effort. There are lots of tables for 2, but some in rows of 3 tables so close together that they may as well be tables for 6 and are difficult for the middle couple to balance. The food, apart form a dreadful sub standard 'pub dinner' on the last night was good, sometimes excellent. Great variety, high quality. Single sitting fixed seating dinner, open sitting at lunch and breakfast with alternative self service venue open apart from the last night. Lovely afternoon tea with a selection of diabetic and gluten free cakes too. Most staff are friendly and efficient. Great bonus is the age group - no children. Most passengers are really friendly, lots of singles and events arranged for people alone, lovely gentleman hosts. Free shuttle buses in port whereas other lines often charge Service charge included. Free private car service within 75 miles of port or shared service within 250 miles or other offers. Great value drinks prices and good selection of quality, reasonably priced, wines. Top line price seems expensive but includes so much more than many other lines. Boarding and disembarking painfully slow given the number of passengers.

Publication Date: 12/21/09
Read the Baltic & Northern Europe ports review by MrsC
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