Our stateroom was available at 1:00 PM and we arrived at 1:30. Our stateroom attendant was better than most that we've experienced on other cruises (our tip reflected this). The room was spacious, in good repair, and very clean. Only experienced one problem - that being the remote for the TV. (Problem addressed by staff) Everything - ice, room cleaning, and the towel animals were handled 1st class.
Dinning room - Seated at Table 414. We requested a large table. Since we were planning to go to Portofinos and Chops, we wanted to ensure that our table mates would not be left stranded at the table. Well we were placed at a table for six. But only four of us were ever there. We asked the Head Waiter to find others but to no avail. Some EXTRA service should be extended to ensure that tables are filled. LET'S GET MOVING ON THIS RCI! The wait staff was super. The meals were very good. I can never understand just what people expect when they find the meals substandard.
Specialty restaurants - Both Portofinos and Chops are worth the price.
The entertainment - The shows were good. The ice show was special. And, the Cruise Director was the best we have encountered.
The itinerary - It was OK.
The ship's dEcor - This was a December cruise and it was really decorated for the Christmas season. Nice job!
Overall I would rate this cruise SUPER FOR FAMILIES.
The Diamond Club - I was very pleased with the way RCI handled the Diamond Club. (Just a note - I changed my mind about NEVER sailing RCI again before this cruise.
One problem - The elevators!
Debarkation - Even better than the embarkation. Nice job RCI.