Nice to cruise on a fairly new ship, the largest in Carnival's fleet. Liked some of the innovations such as a Promenade deck that you can actually walk around, miniature golf, a toned down and somewhat pleasant color scheme in the atrium and around the ship.
There are a few gripes however, and they include:
· The atrium has the most slippery and uncomfortable bar stools I've ever had the displeasure to sit on. · Four whirlpools are placed on the Promenade deck of all places. It was interesting seeing all the folks in their robes and swimsuits and towels taking the elevator to the fifth deck then walking thru the shopping area and casino in order to get to the whirlpools.
· Look up when sitting in the whirlpool and you will most likely see folks on their balconies on the 6th, 7th,8th, and 9th decks looking down on you. Smile and wave.
· The least expensive balcony cabins on this ship are located on the deck below the lifeboats that overhang the side of the ship. These balconies have a cave-like appearance. Innovative design...perhaps, good design...I think not.
· There are two swimming pools on the Lido deck, one mid-ship and one aft. Both are postage stamp size. Was the formula the Dream ship designers used "more passengers = smaller pools"?
· The Lido deck dinner buffet was very minimal and had such a small variety of food and dessert, it made a KFC restaurant buffet back home look good.
· Lunch on the Lido deck, however, was a much different experience. Passengers hurrying everywhere, and then waiting in the food line, drink line, or for a vacant table. Service personnel bumping into to you while trying to negotiate the passengers and obstacles in an ill-designed area.
· The Lido breakfast was ok, but in no way exceptional. Note to food manager: why do you insist on having someone dishing out the bacon? Bacon is NOT gold. It would speed up the line if people could serve themselves bacon as they do on other items.
· Speaking of obstacles...the positioning of the drink stations on the Lido deck is terrible. Their positions cause horrendous passenger bottlenecks that could be avoidable if their location was better designed. Additionally, at these drink stations, why place the coffee mugs in between the ice machine and the cold drink machine? Passengers are very frustrated having to endure multiple lines at these stations just to get something to drink. Surely the ship's food management officers have observed this crazy situation but what has been done to remedy it? Duh...
· Room service is 24 hours but consists of a very limited menu. When we did place an order, the service was prompt but often there was something missing...such as condiments.
· Supper Club was definitely a disappointment. The service was BAD. They did not refill the water or ice tea. Although only about 50% of the tables were occupied, there was not enough wait staff for proper service. The food presentation was good but the quality and taste were not. Save your money, don't eat here. · Note to Todd Wittmer, Cruise Director: Don't quit your day job.