1st problem: cabin assignment. I paid good money for an upgrade, and wasn't assigned a nicer cabin until I complained about it. They assigned an 8th deck cabin, but they tried to pawn off worse cabins before finally assigning a nicer cabin. When going with a normal cruise line booking, you can book your cabin, and know exactly what you're getting.
Cabin review: It was fine. It had a TV that didn't work with american dvd players so hooking up anything to it was out of the question. Also, there's no power outlets in the cabin because it's on a european standard too.
The shower was annoying because it was a curtain and there was a lot of standing water in the shower.
The food: AWFUL AWFUL AWFUL. It was totally gross. At no point was any food actually good. It was edible, and I could find something to eat. But some stuff was totally inedible, while some things were passable. It didn't matter whether it was the dining room, the rio buffet, or the poolside buffet. It all ranged from totally gross to bad but edible.
The service: Attitude from the staff was everywhere. And everything had mandatory gratuity attached. Some staff were fine, a few were pretty nice, but some staff were outright hostile.
Generally, things went smoothly because I knew what to expect, but I expected a pretty bad time.
The kids club (3 to 10 years old) was nice enough and would have been okay to get a few hours of baby sitting in, but our son isn't potty trained so that was out.
Also, this cruise allows people from Nassau to board there and take the boat back to Florida.
I would recommend spending money on a different line, and steering clear of the time share BS, but if you've already gotten suckered, it's not the worst thing in the world.
But for the money, you could buy a much nicer 3 or 4 night cruise on a mainstream line with a discount.
As for the lies: they added a fuel surcharge even though fuel prices are down now. Also, they're not honest about their pool or their water slide etc. etc.. Everything that you finally find out about on the ship from the drink prices to the food upcharges (for dessert) to the lack of activity is not going to be disclosed before the cruise. So, basically you'll get ripped off by charges once you're on board.