Many of the public areas are quite functional with a few exceptions. The "Grand Salon", or theater, for instance, has so many pillars and seats facing the wrong way, that there was a mad scramble at each event to find seats that had a decent view of the stage or even the side video screens. Some other public rooms such as the "The Club" were quite cheap looking with commercial "gymnasium"-like wall coverings.
The service on-board was quite friendly, but sometimes not very efficient nor professional. Other fellow passengers also complained that requests for a service or an item, often just did not appear or were wrong.
The food in the main restaurant was very good and often creative. However, enough dishes were repeated or offered under different names or descriptions over the course of two weeks, that it became noticeable and somewhat tedious. Vegetable dishes were sparse and of very small portions, while breads and pastries did not vary, throughout. The wine selections were adequate with only one or two really flawed wines. The optional wine list, if you could get someone to bring you one, listed a number of very good choices and at very fair prices. The breakfast buffet was standard fare at best, and not up to what one would expect from a luxury cruise line. It was often quite chaotic and difficult to land that first cup of coffee, because the servers were all trying to do too many things at once. Some other passengers complained that breakfast in the main dining room was very slow and were given the reason that room service requests took priority there.
The "spa" while well appointed was under-staffed and unbelievably expensive.