We were the last to arrive on the ship as our flight which was inclusive did not get into Verona until late. Checking in was chaotic.
The cabin we were given was very clean and a nice size.
We found the food lacking in imagination and were given very small portions. If we wanted water we had to pay for it. Tea and coffee was not offered. Only time we could get these was during the day at the restaurant by the pool.
The shore excursions were planned for the majority of the passengers who were Germans. After much complaints we finally got an English speaker on the excursions.
The shows were OK.
The shops on board were expensive and service was hard to get.
Internet was not working during the voyage and calling out was extremely expensive.
If you bought alcohol from the shop it was put away until you were ready to leave.
The crew was upset when we wanted to give the tips ourselves as they wanted to deduct it from the bill. Again it was messy business.
Checking out was chaotic in the extreme and we were dropped off at the airport eight hours before our flight was due to leave. With hardly any seats and two cafes it became an exercise in patience and endurance.
Will never use them again.