Oasis of the Seas, Pre Inaugural 4 night cruise December 1st 2009
Terminal very nice and well laid out, check in proved to be a disaster as they had moved our daughters cabin and our friends cabin to another hallway on deck 8, when we were on deck 10, they could not tell us why, and as it is Royals Rules, that childrens cabins are next to or across from parents cabins, they moved them back to the original cabin, this caused much confusion and soda package stickers were not transferred with the move. Sea pass pictures are now taken at check in, although the agent had difficulty using the camera.
After check in was taken care of, a 25 min process, which exceeds their goal of 15 mins from door to ship, we went upstairs to await boarding. Once boarding was started it was a very quick process to finally be aboard Oasis.
We boarded on the Royal promenade, deck 5, and looked around, very much like the Voyager / Freedom class ships, although bigger and more impressive. We wandered around the RP, waiting for the rest of our party who were late getting to the port, when they boarded, we went to check out the cabins, Our ocean view balcony was basically the same as the Freedom class, although the layout was a little different and the cabin seemed smaller, went across the hallway to check out our daughters interior and our friends interior that was next to theirs, imagine our surprise when our daughters cabin was full of boxes and our friends cabin had a man laying on the bed looking at a laptop!! Time to visit guest services!!, we now know why the cabins had been changed at check in.
Guest services could not explain what had happened, and tried to find them alternate cabins, that matched the parent/child rules, they could not. After a lot of checking and trying to move people around the only thing they could come up with was an Aqua Suite, very nice, on the same deck, but all the way aft, when we were all the way forward, while this was very nice for our friends and our daughter and her friend, it meant that our group was now split up, and the guest service supervisor would do nothing for the remaining people in the group to get us closer, when we tried the, "but we booked 11 months ago, to be together", we were told that they guarantee us cabins, but not specific cabins and they could put us where they wanted!! During this time, we had also noted that although the whole party was dining at the same table, half had early dining and half had late dining, when we questioned this, we were told that we all had late dining, it didn't matter what the sea pass cards said! Once again, we all had confirmed early dining and this was not acceptable, we were told it was late dining only, and even if the passengers who had early dining times on their sea passes, went to the dining room at 6.00pm they would be refused service!! They did go as far as to say that they would try and get us early dining and would leave a message on our phone if they were successful.
Spent the rest of the afternoon looking around this amazing ship.
As there was no message on our cabin phone we decided to have Dinner in the Windjammer, this is laid out pretty much like the Voyager/Freedom class, with different stations, but seemed to have less stations with a much smaller selection of food. Used the Windjammer for breakfast and lunch as well, and found the same thing. One guy cooking eggs to order, but a 20 min wait for 2 sunny side up, fried eggs. Never found any hotdogs or French Fries, the entire cruise. There was a message left on 1 cabin phone when we returned giving us early dining at 2 adjoining tables
We did eat in the Dining Room, on the second night, and it was a disaster, we arrived at 6.00, and asked that they hurry service as we wanted to watch the aqua show at 7.30, no problem we were told, bread arrived at 6.20, orders were taken at 6.30, starters arrived at 6.45 and entrees, in stages starting at 7.10, after rushing and finishing dinner by 7.35 we left, without dessert or coffee to catch the end of the show, the table next to us, who arrived just before us and also wanted to see the show, had not even got their entrees. Needless to say that was the last visit to the dining room!
Ate the last night in the Sea Food Shack, once again service very slow, drink order messed up, Fish and Chips, was actually Fish and French Fries, and English people will know the difference!, baked beans, served with the baby Back Ribs, which were regular ribs not baby backs, looked like they had been microwaved 3 or 4 times, and were very dried out.
Bars and Lounges.
I will state here, and wait for the flaming, that we are smokers. On Voyager and Freedom class ships, we spend a lot of time in the English Pub on the RP, listening to the singer, smoking has always been allowed at the bar and down one side of the ship, and the pub is normally packed, and I'm led to believe a major revenue center for the ship, on Oasis, the pub is non smoking and was empty all cruise. The other bars that were smoking, Schooner and Boleros, were packed in the smoking section and empty in the non smoking section. Seems to me that RCI needs to rethink their policies on this one.
Rising Tide bar was cool to try, but had very limited drinks available.
What a change since we were last their in July. Obviously the pier is now used, and that gives the peninsula a totally different feel, tried the Dragons Tail Coaster, which is now priced at $15.00 for 1 ride, $25.00 for 2 riders and $40.00 all day, these prices are per car, so for one or two people, a really good ride, although it can be slow depending on the speed or the person in front of you. No ribs on the BBQ, but did have grilled lobster tail, don't know if this was a special for the first cruise, or if this will be an ongoing thing.
Overall a decent cruise, people will say that all new ships will have "teething problems", but it seems to me that the systems are in place on all other ships and therefore should transfer seamlessly, but that is not the case. Oasis, at the moment, is a work in progress, that hopefully be finished soon